About the Role:

Grade Level (for internal use):

09

The Team:

The Technical Relationship Management team is responsible for proactively working with Strategic Accounts globally, with the prime goal of being a single point of contact for all technical questions and/or firm-wide issues and interactions at the Account - for S&P Global stakeholders as well as Client stakeholders

Responsibilities and Impact:

• Serve as the primary technical liaison between clients and internal engineering teams, translating complex technical requirements into actionable solutions
• Build and maintain strong relationships with key technical stakeholders at client organizations, understanding their infrastructure needs and business objectives
• Lead technical discovery sessions and solution design workshops to identify opportunities for platform optimization and integration
• Collaborate with product management and engineering teams to prioritize feature development based on client feedback and market demands
• Provide technical guidance during the sales process, including proof-of-concepts, technical presentations, and solution architecture discussions
• Monitor client technical health metrics and proactively address potential issues before they impact business operations

What We're Looking For:

Basic Required Qualifications / Skill set:

• Bachelor's degree in Engineering, Computer Science, or related technical field, or equivalent professional experience
• 5+ years of experience in technical client-facing roles such as solutions engineering, technical account management, or customer success
• Strong understanding of enterprise software architecture, including cloud platforms such as AWS, Azure, or Google Cloud Platform
• Experience with API integration and data management technologies including REST/GraphQL APIs, database systems, and data pipeline tools
• Excellent communication skills with ability to explain complex technical concepts to both technical and non-technical audiences
• Proven track record of managing multiple client relationships and technical projects simultaneously

Additional Preferred Qualifications/ Skill set:

• Experience in financial services, data analytics, or enterprise software industries
• Hands-on experience with integration platforms such as MuleSoft, Zapier, or custom API development
• Background in data analysis tools including SQL, Python, or business intelligence platforms like Tableau or Power BI
• Previous experience in technical sales, solution architecture, or customer success management roles

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence.

What’s In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.  Only electronic job submissions will be considered for employment.  

 

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.  
 
US Candidates Only: Know Your Rights: Workplace discrimination is illegal

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20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)