Staff Site Reliability Engineer

Confirmed live in the last 24 hours

Zocdoc

Pune, Maharashtra, India

On-site

Posted March 27, 2026

Job Description

Our Mission

Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.

Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.

We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.

Your Impact on Our Mission

As a Staff Site Reliability Engineer, you will be the technical leader for the India DevOps team - driving automation, reliability improvements, patching frameworks, CI/CD lifecycle maturity, and secure container image practices. You will set the technical vision, partner across engineering, and elevate operational rigour through tooling, guidance, and high-leverage implementations.

At Zocdoc, we set a high bar of expectations for Staff SRE roles: this position requires deep systems fluency, strong ownership, and the ability to influence across teams without authority. Continuous uptime and efficient incident triage are a must for serving our patients and providers, who depend on our platform for receiving the best quality care for themselves and their loved ones. You’ll play a key role in maturing our patching strategy, cost governance framework, scanning workflows, and infrastructure automation - helping Zocdoc operate a secure, scalable platform that continues to grow in size and scope year after year.

You’ll enjoy this role if you…