Specialist Solutions Engineer
Confirmed live in the last 24 hours
Cloudflare
Job Description
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Locations: Lisbon
What you'll do as a Solutions Engineer
Cloudflare is operating as a platform and has been blanding the demarcation of individual product suites to create value by combining solutions from different parts of the portfolio. Whether we’re combining Application Services with Network Services capabilities or Zero Trust with Developer Services capabilities, we run into novel use cases to meet specific customer requirements. Particular combinations of new use cases might not have been deployed and battle hardened on Cloudflare before. Yet as Cloudflare we need to guarantee that we can commit to serving these use cases with trust and confidence. As a critical member of our Specialist Team, you act as a spider in the web between Sales, Pre-Sales, Network Strategy, Engineering and Product management and support to make sure that these novel use cases are well understood both inside the sales organisation, well positioned with the customer as well as secured within the product, engineering and support teams and can operate stable in the customer environment.
You have an interest in diving deep into the Cloudflare platform and don’t mind looking under the hood how things work inside the Cloudflare platform. You don’t get deteriorated by technical setbacks, but even more determined to face them and resolve them. You have a natural ability to build a broad network within a company which you will leverage resourcefully to drive outcomes. You have a resilient mindset as you operate in new parts of our platform and organisation for which no strong processes have been defined yet, and you contribute to getting these new motions off the ground.
A trusted technical advisor will help clients find the best solution for their business with a particular focus on Cloudflare’s cross platform use cases, notably first-of-a-kind situations.
- Guide qualified prospects through the Solution Design; showing them the key capabilities of Cloudflare’s Platform capabilities.
- Drive Proof of Concept stages of the sales cycle with hands-on engagement, debugging capabilities and consistent internal and external communication
- Work with your Sales Partners to consistently achieve Pipeline and Revenue goals
- Take clients’ requirements, design the optimized Cloudflare solutions for those requirements, and clearly communicate the benefits vs competing solutions, potential challenges and possible migration paths.
- Support technical discussions with regards to the Cloudflare platform, to ensure sound design and overcome objections.
- Support go-to-market efforts through writing blogs and other reference materials, public speaking, user groups and conference attendances.
Skill Requirements:
- Strong Curiosity and Learning Agility
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