Associate, Gift Cards - Strategy & Operations

About the Team

The New Verticals team is building the future of local commerce on DoorDash by expanding beyond restaurants into high-impact categories like Grocery, Convenience, Alcohol, Retail, and Gift Cards. Our Gift Cards business is a rapidly growing vertical that plays a critical role in acquisition, retention, and brand reach across both seasonal moments and everyday use. 

About the Role

We’re looking for an Associate to join the Gift Card team, focused on executing experiments, launching seasonal campaigns, and improving the end-to-end gift card experience on DoorDash. Our Gift Cards vertical is a fast-growing business - covering both our DoorDash gift card program and our gift card marketplace in app - and this role will play a critical part in helping us test new ideas, learn quickly, and scale what works.

This role is ideal for someone who enjoys operating at the intersection of strategy and execution, thrives in a fast-paced environment, and is excited to learn by doing.

You’re excited about this opportunity because you will…

• Operate. Stand up 0→1 pilots, build dashboards, manage week-over-week KPIs and turn wins into scalable processes.
• Launch. Create seasonal gift card campaigns to drive growth for our brands, and stand up new initiatives to help scale the business. 
• Analyze. Build models using Excel and SQL to evaluate growth opportunities and prioritize the next bets.
• Build. Translate consumer and brand needs into product requirements, operational improvements and tangible outcomes.
• Collaborate and Influence. Work cross-functionally across the New Verticals Organization and broader DoorDash.

We’re excited about you because…

• You have 2+ years of experience. You’ve succeeded in similar cultures that are highly analytical and cross-functional (whether in marketplaces, logistics, tech, operations, strategy, consulting, banking, or a related experience). Prior DoorDash experience is a plus!
• You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments where you can be creative and scrappy. You will work on a project basis, so being comfortable in high levels of ambiguity with the expectation of making impact fast is a must. 
• You’re analytical. You let data win arguments, and you’re comfortable pulling your own data in SQL and building models in excel. 
• You’re adaptable. You are constantly chasing new tools and ways to become more efficient and know where, when and how to use AI.
• You have a completed Bachelor’s Degree in Economics, Mathematics, Computer Science, Business Administration, or relevant field.
  
  

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey