Fulfillment & Print Services Coordinator

Job Description Summary

This position plays a critical behind-the-scenes role in keeping information moving. The Mailroom & Print Services Coordinator provides administrative and clerical support with a strong focus on printing, document production, and distribution. This role supports internal teams and external partners by ensuring materials are produced accurately, processed efficiently, and delivered on time. Ideal for someone who enjoys hands-on work, staying organized, and being part of a production-focused environment.

Job Description

Responsibilities:

Mailroom, Printing & Distribution Operations

• Manage incoming and outgoing mail, including sorting, logging, postage, packaging, and coordination of deliveries and couriers.
• Operate and support print and finishing equipment (printers, copiers, scanners, folders, binders, and collators).
• Print, assemble, and distribute documents such as reports, packets, notices, and internal communications.
• Track printing requests and delivery deadlines to ensure timely and accurate fulfillment.
• Perform quality control checks to ensure printed materials meet formatting, accuracy, and production standards.
• Maintain inventory of paper, toner, postage, and mailroom/print supplies; notify leadership when reorders are needed.

Clerical & Administrative Support

• Apply established procedures and workflows while adapting to non-routine requests related to print jobs or distribution needs.
• Collect, compile, and collate data for reports, mailings, or departmental tracking logs.
• Assist with preparing, reviewing, and auditing documents prior to printing or external distribution.
• Schedule, track, and maintain records related to mailings, print volumes, and departmental activity.
• Support basic research and information gathering for internal use.
• May assist in training or orienting new or lower-level staff on mailroom and print processes.
• Maintain an organized, efficient, and secure mailroom and print services environment.
• Perform other duties and responsibilities as assigned.

Knowledge of:

• Basic office practices, procedures, and clerical workflows.
• Email and basic computer applications (Word, spreadsheets, databases).
• Fundamental math skills for counting, batching, and tracking volumes.
• Basic inventory tracking and supply management practices.

Skill in:

• Organization and time management, with the ability to prioritize multiple print and mail requests.
• Operating standard office and print equipment to produce accurate, high-quality materials.
• Attention to detail to ensure accuracy, completeness, and quality control.
• Maintaining simple logs, spreadsheets, and tracking documents.

Ability to:

• Follow detailed instructions and independently complete recurring weekly tasks.
• Communicate clearly and professionally with internal teams and service providers.
• Deliver courteous, timely service when assisting with requests or inquiries.
• Build effective working relationships and function as a dependable team member.
• Handle pressure during high-volume or deadline-driven production cycles.
• Lift, sort, move, and transport mail bins, boxes, or printed materials as required.

Educational / Experience Requirements

• High school diploma or equivalent and 2–5 years of office, clerical, mailroom, print services, or customer service experience
  OR
• An equivalent combination of education, experience, and/or training.

Education

High School (HS)

Work Experience

General Experience - 13 months to 3 years

Certifications

Travel

Workstyle

Hybrid

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave.  Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.

 

 

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. 

We expect our associates at all levels to:
•  Grow professionally and inspire others to do the same
•  Work with and through others to achieve desired outcomes
•  Make prompt, pragmatic choices and act with the client in mind
•  Take ownership and hold themselves and others accountable for delivering results that matter
•  Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates.  When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.