Senior Account Manager, Paid Social

WHY DEPT®?

We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients' problems, no matter where you are in the world. 

This is a fully remote position but you must be located within the US to be considered.

THE ROLE:

As a Senior Account Manager, Paid Social, you drive growth by leading high-impact social media campaigns that exceed client expectations. Your strategic vision and deep understanding of paid social platforms, audience targeting, creative testing, and measurement enable you to develop tactical roadmaps, performance dashboards, and compelling presentations that keep stakeholders informed and confident. You prioritize initiatives that deliver the greatest impact, ensure flawless execution, and mentor team members to elevate their craft. As a contributor to agency thought leadership, you help build a high-performing team that consistently delivers exceptional results.

WHAT YOU’LL DO:

• Lead paid social strategy, planning and activation from end to end for assigned campaigns
• Manage / oversee work from Senior Associates and Managers as applicable
• Develop and implement platform-specific optimization and monitoring strategies 
• Contribute to client roadmaps, testing plans, and QBRs/FBRs
• Partner closely with Associate Director to deliver clear, strategic paid social recommendations and support client-facing communications
• Draft high-quality paid social insights and narratives to key client deliverables, including tactical plans, creative strategies, and business reviews
• Ensure all paid social work undergoes rigorous QA and is executed accurately, maintaining strong stewardship of client budgets and brand standards
• Ability to speak on / lead client calls where applicable within reporting calls, statuses, etc. 
• Coach and mentor team members by supporting onboarding, providing account context, and developing both technical and strategic paid social capabilities.

WHAT YOU BRING:

• 4+ years of hands-on paid social experience with Meta Ads
• 1+ years of management experience 
• Advanced understanding of paid social strategy for upper funnel (Awareness) and mid funnel (Consideration) campaigns, including audience development, creative testing, and conversion optimization
• Experience with proposing test structure and interpreting results for Brand Lift Studies
• Proven experience designing, executing, and analyzing A/B tests across creatives, audiences, and formats to inform optimization and strategy
• Demonstrated ability to analyze performance, surface insights, and deliver clear optimization recommendations to internal and external stakeholders
• Strong analytical and reporting skills, with proficiency in Google Sheets (or Excel)
• Excellent written and verbal communication skills, with experience contributing to client-facing presentations and strategic storytelling
• Experience mentoring or managing junior team members, supporting skill development, performance growth, and team engagement.

WHAT DO WE OFFER?

We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our  benefits package:

• Healthcare, Dental, and Vision coverage
• 401k plan, plus matching