IT Analyst

Confirmed live in the last 24 hours

VaynerMedia

Gurgaon

On-site

Posted April 2, 2026

Job Description

ABOUT VAYNERX

VaynerX (https://vaynerx.com) is the most contemporary family of companies, working together to build and grow brands. Subsidiaries include VaynerMedia, Eva Nosidam Productions, The Sasha Group, Gallery Media Group, Tingley Lane Trading, VaynerSpeakers, and VaynerCommerce.

ABOUT VAYNERMEDIA
VaynerMedia is a global integrated creative and media agency, built for today's consumers. As the Modern Agency of Record, it understands the nuances of today's attention landscape, empowering brands to win attention, drive relevance, and deliver business results. Founded in 2009, by Gary Vaynerchuk, the independently owned agency operates in 15 offices worldwide, including Amsterdam, Bangkok, Chicago, New Delhi, Kuala Lumpur, London, Los Angeles, Mexico City, Miami, New York, Tokyo, Toronto, Singapore, and Sydney. VaynerMedia is part of the VaynerX family of companies.

Culture is our key and Empathy is how we build it. VaynerMedia APAC is strong with a world-class combination of diverse backgrounds collaborating to put forward innovative, creative and strategic solutions to the one advantage that stands the test of time --- PEOPLE.

The PITCH

We are seeking an IT Analyst to primarily support our New Delhi office and broader APAC region. This is a hands-on, customer-first role in a Mac-focused environment, with opportunities to collaborate on regional initiatives and provide occasional support alongside our global IT teams across EMEA and the Americas.

Here’s where you come in.

Provide in-person IT support for our New Delhi office (≈75 users, including VIPs)
Serve as the primary IT point of contact for APAC, including regional onboarding and offboarding
Deliver fast, friendly, high-quality support across Mac and Windows devices
Support tools such as Google Workspace, Microsoft 365, Zoom, Slack, and conference rooms
Manage tickets, documentation, and workflows in FreshService
Manage devices, inventory, repairs, and MDM platforms (Kandji / Intune)
Support Okta, endpoint tools, and assist with basic security monitoring
Troubleshoot LAN/Wi-Fi and Cisco Meraki networking issues
Partner with regional and Global IT teams to support cross-region initiatives and provide coverage when needed

Your Experience

3–5 years of IT support experience
Strong macOS expertise (Windows experience a plus)
Excellent customer service, communication, and time-management skills
Experience supporting SaaS tools, SSO, MDM, Google Workspace, and Microsoft 365
Solid understanding of networking fundamentals
Ability to work on-site in New Delhi

Nice to Have

Mac-first or Apple-focused support background
AV and conference room support experience
Experience in an agency or fast-paced environment
Prior exposure to regional or multi-time-zone support models

Why Join Us

This role offers hands-on ownership of APAC IT support, meaningful regional responsibility, and the opportunity to grow your skills while collaborating with a distributed global IT team supporting teams around the world.

What you should know about VaynerMedia

Think “lab” and not “agency”. We get excit

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