Specimen Processing Technician

Agency

Dept of Health and Human Services

Division

Public Health

Job Classification Title

Medical Laboratory Technician (S)

Position Number

60041257

Grade

MH06

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

This position serves as a Specimen Processing Technician within the Central Accessioning Unit of the North Carolina State Laboratory of Public Health, performing routine, standardized pre‑analytical tasks for clinical and environmental specimens submitted for testing. The technician ensures specimens meet regulatory requirements and NCSLPH acceptance guidelines and accurately accession them using both the Lab Web Portal—an online system used for submitting, tracking, and accessing laboratory test requests and results—and LIMS, the internal system used to manage sample data, testing workflows, and reporting within the laboratory.

The Specimen Processing Technician supports timely and accurate documentation by monitoring specimen movement in these systems and communicating with internal units and submitters to maintain efficient workflow. The position functions under supervision in a structured laboratory environment and performs work aligned with the Medical Laboratory Technician role, emphasizing standardized procedures and quality expectations in pre‑analytical operations.


Key Duties Include:
- Perform daily Central Accessioning receiving tasks to prioritize specimens according to required turnaround times and advance them through pre‑analytical steps.

- Monitor unit logs using the Lab Web Portal and LIMS to confirm all received specimens move to the next processing stage in a timely manner.

- Check specimen acceptability against established requirements and accurately accession high‑volume specimens for multiple tests.

- Document specimen discrepancies and communicate with providers, clinical staff, and couriers to resolve issues and maintain data integrity.

- Operate, troubleshoot, and perform basic maintenance on pre‑analytical instruments, including label printers and automated bulk‑loaders.

- Follow PPE requirements, safety protocols, and standard operating procedures to ensure compliant pre‑analytical workflows.

- Participate in training sessions and support quality improvement activities consistent with CLIA and SLPH quality practices.

- Collaborate with clerical/data entry, customer service, mailroom/receiving, and laboratory units to maintain accurate specimen routing and efficient operations.

- Maintain a clean, organized, and properly stocked work area to support continuous unit throughput and readiness.

Knowledge Skills and Abilities/Management Preferences

Salary Range: $39,435.00 - $59,154.00

Recruitment Range: $39,435.00 - $39,435.00

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. 

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred: 

• Expertise managing high‑volume specimen intake workflows using the Lab Web Portal and LIMS, consistently tracking, routing, and advancing specimens to meet required turnaround times.

• Documented skills in troubleshooting and maintenance experience on pre‑analytical instruments—including label printers and automated bulk‑loaders—to minimize processing delays and sustain continuous unit operations.

• Demonstrated accuracy evaluating specimen acceptability against regulatory and NCSLPH acceptance guidelines, with reliable accessioning of multiple test types in a high‑throughput environment.

• Experience adhering to PPE requirements, safety protocols, and established SOPs, with documented participation in quality improvement activities aligned to CLIA and SLPH quality practices.

• Proven effectiveness documenting and resolving specimen discrepancies through direct communication with providers, clinical staff, and couriers, maintaining data integrity and seamless pre‑analytical workflow.

Employees in this position must be capable of meeting the Federal CLIA ’88 personnel requirements of Testing Personnel in a laboratory performing high complexity testing. Applicants must attach copies of their transcript(s) and/or certification(s) to be considered for the position

 

The Posting Will Close At 11:59 P.M. The Night Before The End Date

This Position Is Designated As Mandatory And Must Report Or Stay Over During Adverse Weather Events

Physical Requirements:

• Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently, and/or a negotiable amount of force constantly to move objects.  If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time. 

• This position involves repetitious tasks and tasks requiring manual dexterity. 

About the NC Division of Public Health (DPH):
The NC Division of Public Health works to promote and contribute to the highest possible level of health for the people of North Carolina. Our entire statewide system of public health has dedicated professionals who carry out our mission every day through a wide range of essential and activities touching the lives of everyone in our state.

About the North Carolina State Laboratory of Public Health (NCSLPH):  

The State Laboratory of Public Health (SLPH), we provide medical and environmental laboratory services such as testing, consultation, and training, to public and private health provider organizations responsible for the promotion, protection, and assurance of the health of North Carolina citizens. SLPH serves the entire state as a reference laboratory for difficult, unusual, or otherwise unavailable laboratory procedures and assist in the development, evaluation, and standardization of medical and environmental laboratory testing procedures. We provide training and consultation to improve and assure quality services in other laboratories and certify milk and water laboratories and milk analysts. We test for Acanthamoeba to Zika and everything in between!

Visit our website at http://slph.ncpublichealth.com to learn more.

Campus Amenities and Benefits at the State Laboratory of Public Health:

• 220,000 square feet state-of-the-art facility

• Plentiful Free Parking

• Easy access to highways (70, 40 and 440), NC Museum of Art, Umstead State Park, healthcare providers, and shopping centers

• Proximity to globally and nationally ranked universities (NC State, UNC-Chapel Hill, Duke)

• Fitness area with exercise equipment, classes, and wellness activities

• Weekly Food Trucks

• Car Cleaning and Detailing Services On-site bimonthly

• Annual Flu Shot Clinic for Employees and Families

• Monthly and quarterly career development classes, including opportunities for traveling

• Library of academic journals and materials on-site

• Employee Engagement and Staff Development Activities

• NCSLPH Employee Recognition Programs

• State Health Plan and State of NC Employee Benefits

Compensation and Benefits: 

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the website for State Benefits. 

Supplemental Contact Information: 

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders.  We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.  For more information about DHHS:  https://www.ncdhhs.gov/. 

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.  Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. 

In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved.  We invite all potential applicants to apply for positions for which they may be qualified. 

               

Application Process 

Be sure to complete the application in its entirety.   Resumes will not be accepted in lieu of completing this application. 

• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. 

• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers. 

• If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted.  Applications must be submitted by 11:59 PM on the closing date. 

• Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check. 

• Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account.  Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks. 

• Degrees must be received from appropriately accredited institutions.  Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. 

• For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. 

Degree/College Credit Verification 

Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations, and cover letters may be uploaded with your application. 

Veterans’ and National Guard Preference 

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. 

• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.  

• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application. 

ADA Accommodations 

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation.  If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below. 

CONTACT INFORMATION  

If there are any questions about this posting, please contact Talent Acquisition at talentacquisition@dhhs.nc.gov. Resumes will not be accepted in lieu of completing this application. 

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Associate’s degree in medical technology from an appropriately accredited institution or completion of a certified laboratory assistant course in medical technology or a comparable course from an accredited institution

OR

High school or General Educational Development diploma and two years of medical laboratory experience

OR

An equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Tresha Walker

Email:

talentacquisition@dhhs.nc.gov