Client Account Manager, Large Customer Sales (Pharma)

Reddit is seeking a Client Account Manager to support the Pharma vertical within our Large Customer Sales team. In this role, you will serve as a performance media expert, partnering closely with Client Partners to drive measurable business outcomes for a diverse portfolio of pharma and health advertisers.

This role is required to be based in New York City or Chicago.

Responsibilities:

• Partner closely with Client Partners to understand each advertiser’s business model, conversion funnel, and performance KPIs, building strategies that align Reddit solutions to measurable outcomes
• Manage and deepen relationships with agencies and direct clients, acting as a trusted advisor and category expert across multiple financial sub-verticals
• Lead campaign onboarding, execution, pacing, optimizations, and wrap-up analyses — with an emphasis on performance efficiency, audience refinement, and scale opportunities
• Analyze campaign and audience performance data to diagnose trends, identify optimization levers, and communicate clear recommendations that improve ROI
• Act as the internal lead for account operations: forecasting, revenue delivery, troubleshooting technical issues, and collaborating with Ad Ops to ensure seamless execution
• Educate clients and media agency partners on Reddit’s performance advertising capabilities, measurement approaches, creative best practices, and platform positioning
  Consult on both upper-funnel and direct response strategies, partnering with Client Partners to craft full-funnel media plans that ladder to client business goals
• Translate client feedback into actionable insights to influence product roadmap, measurement solutions, and performance offering evolution
• Collaborate cross-functionally with Product, Marketing, and Insights teams to ensure client needs are met and opportunities are proactively surfaced

Required Qualifications:

• 4-7 years of experience in advertising sales and account management
• Strong understanding of customer marketing funnel and traditional marketing ecosystem
• Expertise with performance/direct response campaigns
• Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors
• Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
• Tenacious and entrepreneurial approach to working through product, process, and client challenges
• Experience cultivating strong relationships with external partners
• Exceptional communication and interpersonal skills
• Ability to work in a fast-paced and unstructured work environment
• High attention to detail
• Proficiency in Excel preferred
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs