Strategy & Operations Manager – NV Ads & Promotions

About the Team

Our Advertising & Promotion team operates at the intersection of e-commerce and advertising, surfacing and monetizing relevant content that benefits our core audiences. We've built a retail media network that enables advertisers to effectively reach DoorDash audiences and drive sales and category growth. Working closely with cross-functional partners, this role will be responsible for our emerging New Verticals Ads & Promos business.

About the Role

You will report into the Senior Manager for CPG/NV Ads Supply in our Ads Strategy & Operations organization. In this role, you will:

• Own business performance across New Verticals (Retailer) Ads and Promos. You will develop and track goals, define the operating model, and drive growth among existing and net-new advertiser cohorts
• Balance the interests of key stakeholders (internal Sales team, New Verticals merchant advertisers, and consumers), ensuring strong advertiser performance outcomes while protecting the consumer experience.
• Drive strategy development and execution for net new sellable inventory, identifying the biggest untapped opportunities that can unblock ads supply and drive growth for DoorDash and advertisers across our NV merchants (grocery, convenience, alcohol, pets, and other emerging retail partners)
• Lead the go-to-market motion, developing resources, programs, and playbooks to empower Sales and NV cross-functional partners to drive activation, upsell, and retention
• Track progress, identify risks, and problem-solve against blockers towards meeting objectives. Build scalable processes and tools to enable automation and reduce manual work across teams

You’re excited about this opportunity because you will…

• Own: You will own a relatively new, fast-growing, and revenue-generating business, driving both supply and demand vectors. You are not afraid to own a revenue target, build plans to hit lofty business goals, and think through both the big picture and the execution.
• Build: You like going from 0-1 and 1-10. You want to get in early, identify trends, and leverage insights to scale. Playing for the underdog is exciting because there's an uncharted road ahead.
• Problem Solve: You approach opportunities and challenges, whether expected or unexpected, from first principles. You use data to inform strategy and view roadblocks as exciting challenges.
• Operate: You want to roll up your sleeves and aren't afraid to get to the lowest level of detail.
• Collaborate: You have strong communication skills and are able to convey complex messages to multiple audiences. You build strong cross-functional relationships, and thrive at working across various teams to deliver results.
• Enable: You love equipping other teams with what they need to be successful. You take feedback and put it into action.

We’re excited about you because you have…

• 6+ years of experience in ad tech, retail media, ecommerce, digital marketing, and/or ads strategy & operations; prior retail category experience a plus
• Experience working with Sales or Tech teams (Product, Data Science, Engineering)
• A proven track record of working cross-functionally to deliver successful projects and hit goals
• Excellent analytical abilities (proficiency in SQL required)

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applicatio