Product Operations Intern

Confirmed live in the last 24 hours

Zscaler

Compensation

$55 USD

San Jose, California, USA

Hybrid

Posted March 27, 2026

Job Description

About Zscaler

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.

We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

The Role

We’re seeking a highly organized and analytical Product Operations Intern to join our Product Department. This is a Hybrid role, requiring office presence in San Jose, CA, and reporting to the Vice President of Product Operations & NPI.

The Product Operations Intern supports the efficiency and execution of the Product organization by streamlining processes, managing key operational data, and facilitating communication across product, engineering, and sales teams. This role ensures the product lifecycle moves smoothly from concept to launch by organizing documentation and analyzing operational gaps. You will directly contribute to accelerating time-to-market and improving collaboration effectiveness across the organization.

What you’ll do (Role Expectations)

Embrace AI’s potential by developing tailored applications that support the unique needs of Zscaler’s Product Operations organization. The intern will partner with Product Operations teams to capture business requirements and translate them into practical AI-enabled tools and applications that improve operational efficiency and decision-making.
Map current product development and launch processes (e.g., bug triage, feature readiness checks) and propose specific improvements to reduce friction and accelerate time-to-market.
Support the administration of core product management tools (e.g., Jira, Confluence, analytics platforms) by ensuring data integrity, managing user access, and maintaining system health.
Organize and maintain the central Product Knowledge Base (e.g., in Confluence), ensuring that critical specifications, technical FAQs, and decision logs are easily accessible and up-to-date for internal stakeholders.

Who You Are (Success Profile)

You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
You are a learner. You have a true growth mindset and never stop developing yourself,