Senior Retention & Success Specialist - Customer Lifecycle Marketing (Remote)

Confirmed live in the last 24 hours

Geotab

Compensation

$100,000 - $115,000/year

Remote - US

Hybrid

Posted April 2, 2026

Job Description

Who we are:

Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.

Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.

Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram. Join our talent network to learn more about job opportunities and company news.

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Senior Retention & Success Specialist who will be responsible for executing Customer Marketing retention and adoption programs within a defined lifecycle framework, ensuring consistent delivery across onboarding, adoption, retention, renewal-adjacent moments, and operational communications. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Senior Retention & Success Specialist, your key area of responsibility will be lifecycle program execution, operational and support communications delivery, coordination with automation and content partners, and ensuring continuity and quality across global customer touchpoints. You will need to work closely with the Marketing Automation Lead, Content teams, GCS, Support, and Product teams.

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