Sr. Analyst - Client Onboarding

Confirmed live in the last 24 hours

Nasdaq

Compensation

$70,000 - $123,000/year

Canada - Toronto - Ontario

On-site

Posted March 27, 2026

Job Description

As a Senior Analyst, Client Onboarding reporting to the Senior Director, you'll play a critical role in delivering customer success for Nasdaq's Risk Platform (NRP) across 40+ marketplaces, 11 regulators, and 100 market participants in 65 markets globally.

You'll thrive in this position if you're analytical, client-focused, and collaborative, with a passion for technology and financial markets in a fast-paced, high-impact international environment.

Key Responsibilities

Lead new client onboarding projects, working directly with customers to define requirements and implement risk management functionality, connectivity, and market data solutions.

Analyze and resolve technical issues through fact-finding, problem identification, and cross-functional collaboration with internal teams.

Manage incident resolution and change management processes, ensuring timely communication and proactive prevention strategies.

Schedule product releases following bug fixes and oversee implementation of acceptance testing to maintain quality standards.

Partner with stakeholders across APAC, EMEA, and North America to prioritize customer needs and deliver excellence in service.

Required Qualifications

Bachelor's degree in a related field or equivalent practical experience.

2+ years of experience in financial services, risk management, technology, or consulting roles.

Strong problem-solving and analytical skills with demonstrated ability to extract insights from complex data sets.

Experience working in Linux environments and performing data analysis with market data, trading data, and protocols.

Excellent communication skills with the ability to influence stakeholders and build trusted relationships across all organizational levels.

Preferred Qualifications

Knowledge of financial markets operations and trading infrastructure.

Familiarity with project management, change management processes, UNIX, networking fundamentals, or FIX protocol.

Experience working in globally distributed teams across multiple time zones.

This position will be located in Toronto, Ontario and offers the opportunity for a hybrid work environment at least 3 days a week in-office, subject to change, providing flexibility and accessibility for qualified candidates. Additional locations may include Vilnius, Lithuania; Taguig City, Philippines; and Mexico City, Mexico.

This posting is for an existing vacancy within Nasdaq

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

What We Offer

We’re proud to offer a competitive rewards package that is meaningful, recognizes the unique needs of our employees and their families and incentivizes employees for their contribution to Nasdaq’s overall success.

The base pay range for this role is $75,000 - $103,000. In addition to base salary, Nasdaq provides a generous annual bonus/commission (short-term incentive), and equity (long-term incentive), comprehensive benefits, and opportunity for growth. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, business needs and market demands.