Manager, Client Strategy

Confirmed live in the last 24 hours

ShopMy

Compensation

$110,000 - $130,000/year

New York, NY

Remote

Posted February 10, 2026

Job Description

Join ShopMy – Powering the Future of Digital Marketing

ShopMy is revolutionizing the future of e-commerce by building the infrastructure for human-led curation at scale.

ShopMy enables brands to launch and scale high-impact, performance-driven creator programs, while empowering the most influential creators to monetize their influence and partner directly with the brands they love. Through this operating system, ShopMy powers consumers to discover and buy the world's best products through premium brands, culture-driving tastemakers, and authentic human curation.

ShopMy recently became a unicorn, raising at a $1.5B valuation with backing from Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures. If you’re excited to help shape the future of curated commerce at the intersection of technology, culture, and taste, we’d love to meet you.

About the role…

We’re hiring a Manager, Client Strategy to join our Success team and lead the strategic management of a portfolio of top-tier brands. In this highly client-facing role, you’ll serve as a trusted partner to marketing executives—many in the luxury fashion and beauty space—working to retain and grow their business through data-backed affiliate and creator strategies. You’ll also collaborate cross-functionally to deliver exceptional client experiences and help scale ShopMy’s brand success model.

Your Impact to The Role:

Serve as a strategic advisor and relationship owner for high-profile brand accounts
Partner with Sales to align on goals and unlock upsell opportunities
Deliver data-driven insights and strategic recommendations that lead to client growth
Proactively identify and solve day-to-day business challenges across your portfolio
Elevate conversations with brand stakeholders to maximize value and investment in ShopMy
Escalate meaningful product feedback to influence product development
Represent the voice of the client internally and ensure an exceptional experience across touchpoints

You Are Energized By:

Building lasting relationships with leading brands in fashion, beauty, and lifestyle
Acting as a key driver of business growth through data, creativity, and strategic thinking
Working cross-functionally in a fast-paced environment where you can make an immediate impact
Leading clients through affiliate and creator strategies that perform
Taking initiative and ownership in solving challenges and exceeding expectations

What We Are Looking For:

5+ years in strategic, client-facing roles, such as account management or management consulting
Proven experience supporting high-profile or luxury brand clients
Bachelor’s Degree
Strong track record of retention, upsell, and elite client service
Excellent communication and problem-solving skills
Strategic thinker who can connect the dots and proactively drive value
Comfortable with ambiguity and fast-paced environments

Bonus Points:

SaaS Customer Success experience
Experience at a remote startup
Deep understanding of affiliate marketing and the creator economy
Familiarity with Salesforce
Ability to execute under tight timelines and shifting priorities

In compliance with New York Pay Transparency Law, the salary range for this position is as shown. We note that salary information as a general guideline only, actual compensation may vary from posting based on the offer for this role, including the scope and responsibilities of the position, relevant work experience, key skills, education, training and business considerations.

New York Pay Range

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