Soft Services Specialist

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What your day-to-day will look like

• Accompany licensed pest control technician to ensure that the monthly service / inspection of all interior and exterior pest control devices is performed and document the service / inspection on the Pest Control Service Report(s) prior to leaving the site

• Provide observation form and captured pest(s) to the licensed pest control technician for identification

• Review and sign the printed Pest Control Service Report within one business day of the service / inspection

• Ensure licensed pest control technician completes the semi-annul treatment of building exteriors

• Respond to corrective actions identified with in the program Generate and track work orders to address pest control findings

• Ensure the location of all permanent pest control devices are identified by a permanent sign

• Work with Pest Control Service Provider to assess the facility before shutdown activities and audits start

• Maintain a copy of the Safety Data Sheets (SDS), for each pest control chemical

• Schedule annual site assessment with Pest Control Service Provider and certified Entomologist to assist with generating reports

• Standardize ordering of all consumables for the site

• Assist with Food Services tasks as identified

• Ensure that the grounds are kept clean and litter free

• Routinely inspect pest control devices and doors per the Pest Control Program requirements

• Inspect floors, light fixtures, routinely per good housekeeping

• Ensure the proper service schedule for waste removal is valid

• Maintain storm water records from pond subcontractor

• Sites listed under position will include both Pfizer production sites as well as 3 additional warehouses

• Support Leadership Team on any additional cost savings determined for all soft service areas

• Support Soft Service projects and Ad hoc requests for Leadership team

Required Qualifications

• High school diploma or equivalent

• Proficient in Microsoft Office (Word, Excel, Outlook)

Other Qualifications:

• Strong organizational and communication skills

Preferred Qualifications

• Associate's degree or technical certification in facilities management or related field

• 2-3 years’ experience in facilities management, pest control coordination, or similar role in an industrial or regulated environment

• Understanding of pest control programs and facility inspection procedures

• Experience with work order systems and maintaining records

• Ability to coordinate with vendors and document services

• 3-5 years in facilities operations, preferably in pharmaceutical manufacturing or highly regulated industries (GMP/FDA environments)

• Experience managing vendor contracts and consumables ordering

• Background in waste management or environmental compliance programs

• Familiarity with maintenance management systems (CMMS such as Maximo or SAP)

• Ability to generate reports and identify cost-saving opportunities 

Work details:

• Location: Onsite

• Work Schedule:  Monday to Friday from 7:00 am to 3:30 pm

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site –Sanford, NC

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.