Staff Site Reliability Engineer

Your Impact

You are a Staff Site Reliability Engineer who will help define how Axon builds and operates its core platforms, with a primary focus on Zero Touch, our controlled, compliant execution framework, and the identity and security foundations that sit around it. Rather than manually provisioning infrastructure or running tickets, you design and build the platforms, tooling, and guardrails that enable hundreds of engineers to operate safely and efficiently at scale.

You bring a strong background in infrastructure and platform engineering, deep experience with distributed systems, and a bias toward automation, self-service, and policy-by-default. You think in terms of APIs, workflows, and golden paths, not servers and scripts. You care as much about security, identity, and auditability as you do about latency and error budgets, and you are comfortable working in highly regulated environments where correctness, traceability, and least privilege are non‑negotiable.

This role is highly cross‑functional. You will collaborate with staff and senior engineers across product and platform teams to shape how we build, deploy, secure, and operate Axon’s cloud systems in a modern, AI‑driven environment.

Location - This role is based out of our Boston office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

What You’ll Do

• Drive the Zero Touch platform
  • Lead the design and implementation of Zero Touch, Axon’s controlled, compliant execution framework for operational and change workflows.
  • Define opinionated workflows, APIs, and abstractions that allow engineers to execute infrastructure and application changes safely, repeatably, and with strong guardrails.
  • Embed policy‑as‑code, approvals, and audit trails into the framework so that compliance requirements are enforced by default, not as an afterthought.
• Drive identity and security posture improvements
  • Partner with Identity, Security, and Platform teams to design secure patterns for authentication, authorization, and workload identity across cloud platforms.
  • Define and standardize how services integrate with SSO/OIDC, RBAC, secrets management, certificate management, and key management so that platform workflows and APIs are identity‑aware and least‑privilege by design.
  • Improve Axon’s overall security posture by building primitives (e.g., policy engines, IAM baselines, secure-by-default templates) that can be reused across teams.
• Join Forces on our dual‑cloud infrastructure modernization
  • Design and build dual‑cloud infrastructure abstractions (e.g., Terraform/CDK modules, platform services, deployment patterns) that allow Axon to run workloads consistently across providers while respecting regional and regulatory constraints.
  • Align these workflows with our dual‑cloud strategy so that multi‑region and multi‑cloud operations, failover, and rollout patterns are safe and repeatable.
• Build platform abstractions that reduce operational burden
  • Design scalable, multi‑tenant platform services (e.g., deployment pipelines, runtime execution environments, policy engines, observability primitives) that turn recurring operational work into reusable capabilities.
  • Define clear golden paths and reference implementations for common patterns (e.g., service onboarding, change rollout, incident response automation) that raise the baseline for reliability, security, and developer experience.
• Provide architectural and technical lea