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Lead / Manager
Accounts Payable Team Lead
Confirmed live in the last 24 hours
Qualtrics
Mexico City, Mexico
Hybrid
Posted April 8, 2026
Job Description
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Accounts Payable Team Lead
Why We Have This Role
This role exists to act as the pacesetter for our Accounts Payable team, helping shift our function toward a more strategic and efficient operation. You will serve as the functional lead for a team of specialists, taking on increasing responsibility for tracking and delivery of team projects and initiatives. We need a builder who actively seeks to establish OKRs, drive process improvements, and solve challenging issues to support Qualtrics' rapid growth.
How You’ll Find Success
- Operational Delivery: You deliver against goals, timelines, and individual OKRs, and can communicate the significance of your work. You successfully navigate ambiguous or uncertain situations with appropriate support.
- Process Engineering: You demonstrate a growing ability to identify opportunities for synergy and efficiency across the team. You don't just accept "how it's always been done"; you help implement automation and improvements.
- Decisiveness & Problem Solving: You make decisions independently based on analysis, experience, and judgment. You proactively address and overcome obstacles, avoiding procrastination.
- Cross-Team Connection: You maintain open lines of communication within and across teams to enable effective collaboration.
- Inclusive Leadership: You actively create inclusive connections, contribute to communities, and balance your own interests with the interests of others.
How You’ll Grow
- Lead From the Front: You will possess a deep understanding of how the AP function operates and how it contributes to broader organizational goals.
- Drive Organizational Impact: Your ability to recognize the importance of considering different points of view and balancing short-term and longer-term goals will have a measurable impact.
- Continuous Learning: You will learn proactively from multiple sources, including mistakes, as an essential part of your professional development
Things You’ll Do
- Guide daily workflows for AP specialists and track the delivery of team projects and initiatives.
- Identify, set, and implement OKRs and action plans to achieve timely results.
- Identify opportunities for automation and efficiency; assist in transitioning manual tasks into scalable workflows.
- Effectively convey ideas, solutions, and problems with your manager, peers, and internal customers.
- Solicit feedback and initiate discussions about development areas for yourself and peer workflows.
What We’re Looking For On Your Resume
- Project & Team Leadership: Experience guiding projects or acting as a functional lead/mentor for team members; you show a strong willingness to tackle challenging issues.
- Operations Mindset: Background in general operations or process improvement. We value your ability to optimize systems more than deep, technical AP knowledge.
- Builder Mentality: Examples of times you didn't just run a process, but improved it. You should be able to point to specific metrics, automations, or changes you implemented that left the org better than you found it.<
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