Manager, Site Reliability Engineering

About the Role

Fivetran is building data pipelines to power the modern data stack for thousands of companies.

As a Manager of Site Reliability Engineering, you will take on the responsibility for the Serbia-based group of SRE Engineers. Together with other SRE managers and engineers in Ireland, India, and the US, you will take ownership of the reliability of Fivetran’s service, including building and monitoring repeatable infrastructure, reliability, and robustness of the continuously deployed release pipeline, as well as timely and effective incident response and resolution. You will co-own the responsibility for the scalability and reliability of Fivetran’s connector infrastructure on AWS, GCP, and Azure. You will bring together and grow a Serbia-based team that reliably delivers excellent results while maintaining a culture of strong collaboration, engagement, and continuous improvement.  

This is a full-time position based out of our Novi Sad office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.

Technologies You’ll Use

• Cloud Providers: AWS, Azure, Google Cloud Platform (GCP)

• Kubernetes: EKS, AKS, GKE (managed services)

• CI/CD: Buildkite, ArgoCD

• Databases: PostgreSQL, Cloud Datastore

• Programming Languages: Go, Java

• Scripting: Python, Shell

• Infrastructure as Code (IaC): Terraform, Pulumi

• API Frameworks: FastAPI (RESTful APIs)

• Cloud Networking: PrivateLinks (AWS, Azure), Private Service Connect (GCP), site-to-site VPNs across major cloud providers

• Monitoring & Observability: Grafana

What You’ll Do

Leadership and Talent Management

• Build, hire, and plan the growth of the Serbia-based SRE organization

• Help engineers advance in their careers; Actively guide and coach them

• Set clear