Senior Software Engineer, Platform Observability

Everlaw is looking for a Senior Software Engineer that brings experience in building robust observability tooling, humility in their approach, and interest in expanding their skills in new directions. Tackling litigation with technology is a deep challenge that requires search, databases, data visualization, distributed systems, machine learning, real-time collaboration, nifty user interfaces, and more. We will encourage you to explore our entire system and work with significant autonomy across the stack. We care about finding self-driven engineers that love their craft, write clean software, use the right tools for the job, and avoid dogma. As a result, we’ve been able to build quite a bit of sophisticated technology with a small, talented team. Though our team has grown, we have maintained a culture where you’ll own serious features, write great code, learn a huge amount, and have a lot of fun. There are no sprints and no deadlines (!); code quality and maintainability is paramount.

Engineering is the backbone of the Everlaw Platform. We build features and functionality into the product and ensure its smooth functioning with automation and monitoring tools. We also provide data and insights to the rest of Everlaw. At our core, we like to build, and enjoy the creative process of building software that is smart, works well, scales well, and is reliable and secure. We do this by supporting and empowering our team members to do their best work, by tackling challenging and complex engineering problems, and by nurturing and supporting each team member through mentoring, coaching, and comprehensive feedback. 

At Everlaw, our mission is to promote justice by illuminating truth. Our company culture is open and vibrant and we’re committed to the professional growth of our team members, offering an annual learning and development stipend and regular check-ins with managers regarding career goals. If you’re looking for a place that values passion, integrity, thinking big, and a desire to learn, we’d love to hear from you! Think you’re missing some of the skills and are hesitant to apply? We do not believe in the ‘perfect’ candidate and encourage you to apply if you feel you can bring value to our team.  

This is a full-time, on-site position located in Oakland, California.

Getting started

• We want you to feel like part of the team early on! Our onboarding process will integrate you into the company with informative sessions on our product, policies, processes, and team structure and goals. 
• We’re excited for you to learn, grow, and contribute right away! We trust that you’ll bring experience and knowledge that will uplift and uplevel the team, but we don’t expect you to know everything on Day 1.

In your role, you'll...

• Build observability strategies to support application and infrastructure metrics, logs, traces, dashboards, and alerts.
• Develop and maintain infrastructure as code (IAC) using tools such as Terraform and Ansible.
• Build custom libraries and plugins in Java and Python to allow engineers to generate meaningful metrics, logs and traces.
• Monitor usage trends to identify opportunities to optimize efficiency and performance of our metrics database and logging tools.
• Improve our on-call and incident management processes by encouraging deeper understanding, communication, and trust. 
• Support developer projects by influencing design and implementation of infrastructure features as well as providing technical guidance.
• Support compliance efforts by promoting continuous documentation of our processes and involvement in audits.
• Provide Technical Mentorship to other engineers by both sharing your technical knowledge and becoming an expert in an area of our code base.

About you

You are a builder, not just a maintainer. You prefer writing a plugin, CLI, or automation over manually clicking through a console, and you have a track record of automating away your own toil.

You have:

• You have a BS or MS in Computer Science, or equivalent coursework.
• You have at least 3 years of experience building logging, metrics, and tracing infrastructure to ensure that engineers have the tools they need to det