Account Manager (FMCG)

Confirmed live in the last 24 hours

VML (Wunderman Thompson)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Hybrid

Posted March 16, 2026

Job Description

Who We Are

VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

JOB SUMMARY:

We are seeking two dynamic and results-oriented Account Managers to join our team. These pivotal roles will be responsible for orchestrating and leading agency resources to fulfill the marketing and advertising requirements of a high-profile regional market within a globally recognized brand portfolio. Each Account Manager will serve as a primary day-to-day client representative, cultivate robust client relationships, and ensure the delivery of high-quality advertising solutions. These positions demand proactive individuals who will provide essential perspective and leadership, collaborating closely with creative and strategic teams to develop innovative marketing initiatives and drive measurable client success.

KEY RESPONSIBILITIES:

Key account representative for Agency and Client
Services Client on day-to-day basis to ensure all deliverables are met
Builds and maintains good relationships with Client
Works with Account Director to develop long and short-term marketing and advertising initiatives
Helps Client evaluate effectiveness of marketing and advertising programmes and monitors competitive activities and plans appropriate response/action
Works with Creative team to ensure creative development is on strategy and meets Client’s expectations / standards
Keeps senior management fully informed of account activity and development including client issues
Manages overall budget and account profitability including monthly internal account reconciliation
Works with Creative team to ensure creative development is on strategy and meets Client’s expectations / standards
Any other reasonable duties, functions or responsibilities assigned to you from time to time

REQUIRED SKILLS:

Able to present and sell Agency thinking and work
Solid presentation and project management skills
Excellent interpersonal and relationship-building skills with clients
Knowledge of all agency functional areas in order to monitor, evaluate and impact the quality of work from strategy development to the finished product (this includes production, media, research, etc.)
Strong verbal and written communication skills

PREFERRED QUALIFICATIONS: