Technical Admin

Introduction section:

At Fresenius Medical Care, we are the global leader in kidney care, committed to improving the lives of patients with chronic kidney disease. Our mission is to deliver high-quality, innovative products, services, and care across the entire healthcare journey. Guided by our vision—“Creating a future worth living. For patients. Worldwide. Every day.”—we work with purpose and compassion, supported by a global team of over 125,000 employees.

Within our Care Enablement segment, we develop and provide life-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes. Our FME Reignite strategy drives transformation through innovation, efficiency, and sustainable growth.

Our values guide how we work:

• We Care for our patients, each other, and our communities
• We Connect across teams and borders to deliver excellence together
• We Commit to doing things the right way— growing with purpose and leading kidney care with integrity and innovation

Your Responsibilities:

Primary Purpose: 

Provide delivery service of spare parts to technician and administer stock and other required administration tasks

Key Responsibilities / Accountabilities:

• Perform delivery activities required of spare parts for technician to conduct service activity
• Conduct regular stock-taking of spare parts.
• Procure tools and equipment for engineers as needed.
• Follow up on sample RO testing at the lab
• Prepare and provide documented technician report 
• Be available to work on weekend, if necessary
• Undertake other projects or assignments as directed by the Direct superior.
• Comply the health and safety guideline as per guided by Crisis Management team when doing his/her job inside or outside the organization
• Adhere to Fresenius Medical Care Compliance and Company Regulation

Education & Experience

• Minimum Diploma / Degree from relevant field
• Preferable have 1-2 years experiences on similar position within reputable company
• Preferable have experience to communicate in English
• Proficient in MS Office applications
• Strong communication and interpersonal skills. 

Competency

• Technical Competencies:
  • Engineering Technical Skill: Possession of a designated level of technical engineering skill or knowledge and the ability to keep up with current developments and trends in areas of expertise; Knowledge of program procedures, methods and practices and their application to specific situations
  • Project Management: Ability to coordinate and administer programs/projects, activities and protocols; Ability to manage resources, monitor activities and assess environmental safety, risks and quality control associated with the program.
  • Customer Service Management: The ability to discover the needs of internal and external customers and strive to deliver services and products to meet these needs in a professional and courteous manner; This includes the willingness to give priority to customer needs and deliver high quality services within the available resources.
  • Resource Management: The ability to leverage organizational resources effectively and works towards standards of excellence in achieving organizational goals and strategies; This includes encouraging prioritization, planning, collaboration and motivation for others to perform according to performance standards.

• General Competencies:
  • Continuous Learning: Show the great willingness to receive knowledge & skills for effectiveness of work
  • Commit to the Organizational Ethic: Work behavior which highlighted on social, moral and organizational values and ethic in conducting business activities internally and externally 
  • Administration, Planning & Organizing: Implement the process of operational administration, reporting and document management regarding operational process in working unit.

Our Offer for you:

There is a lot you can discover at Fresenius Medical Care, regardless in which field you are an expert and how much experience you have - all dedicated to your professional journey.

• Whether in front of or behind the scenes - you are helping to make ever better medicine available to more and more people around the world.
• Individual opportunities for self-determined career planning and professional development.
• A corporate culture in which there is enough room for innovative thinking - to find the best solution together, not the quickest one.
• A large number of committed people with a wide range of skills, talents and experience.
• The benefits of a successful global corporation with the collegial culture of a medium-sized company.