VP- Head of Global Customer Success (HQ)
Confirmed live in the last 24 hours
Payoneer
Job Description
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
VP, Head of Global Customer Success
Role summary
We are looking for a VP, Head of Global Customer Success to lead our global Customer Success strategy and operations.
This is a global leadership role, in partnership with regional Customer Success leaders. Your mission will be to:
- Standardize and scale our global customer success strategy, frameworks and operating model
- Upgrade our account management practices to grow higher-value and more complex customers
- Maintain the strengths of our SMB-at-scale ope
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