[Innovative Medicine] R&D, Senior Manager (Strategic Account Lead), Clinical Operations, GCO Japan, Global Development

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

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Job Function:

R&D Operations

Job Sub Function:

Clinical Trial Project Management

Job Category:

Professional

All Job Posting Locations:

Chiyoda, Tokyo, Japan

Job Description:

Position Summary:

The Sr Manager/Assoc Director Strategic Account Lead (SAL) uncovers new opportunities and responds with mutually beneficial transformations, together with strategic partners, which increase value centered on clinical research.

The Sr Manager/Assoc Director SAL contributes into GCO and country-specific goals while optimizing clinical trial delivery. Creating a strong level of commitment between Janssen and the Strategic Accounts is a key SAL deliverable. Identifying and managing connections and communications between key stakeholders from internal Janssen and external partners are a basic delivery.

Ultimately, the Sr Manager/Assoc Director SAL supports shifting project-focused relationships with Strategic Accounts to a mutually beneficial environment.

Principal Responsibilities:

Strategy Development

1. Provides input to the company strategy for Investigator Engagement in partnership with the Clinical Insights & Experience organization.

2. Analyses and applies data to assess opportunities and priorities, including internal priorities, entity priorities, relevant marketplace trends and the competitive landscape.

3. Understands local clinical trial market dynamics and links when appropriate to the Janssen commercial priorities.

4. Contributes to GCO goals and objectives at the country level.

5. Routinely supports the appropriate segmentation of investigational sites resulting in a target list of Strategic Accounts.

6. Contributes to defining potential Strategic Account collaboration models in partnership with other Strategic Account Leads and Janssen business leaders.

7. Utilizes foundational clinical and market expertise in various therapeutic areas and is viewed as a value-added resource to the Strategic Accounts.

External Engagement

8. Connects at a Janssen R&D portfolio and program level with Strategic Accounts.

9. Initiates, develops, and maintains relationships with Strategic Accounts. Strategically maps influencers and high value stakeholders throughout the Strategic Accounts, effectively positioning the Janssen R&D portfolio and programs.

10. Develops annual Strategic Account specific plans that include people involved, agreed upon key objectives, strategies and tactics and records specific activities and results against identified objectives.

11. Integrates and prioritizes Janssen R&D strategies and projects including relevant objectives and milestones to optimize Strategic Account engagement and clinical trial delivery outcomes. Leverages face to face interactions to drive maximum impact.

Internal Engagement

12. Develops strategies and priorities with relevant internal groups including Global Clinical Operations, Therapeutic Areas, Portfolio Delivery Operations, Clinical Insights and Experience, and Medical Affairs. Leads connections with these internal groups.

13. Provides corporatized Strategic Account insights and feedback to extended internal teams to share perceptions and perspectives on Janssen R&D clinical trial delivery.

14. Contributes to the adaptation of Janssen clinical operations processes to enhance Strategic Account experience and optimized clinical trial delivery.

15. Effectively communicates Strategic Account objectives across all internal stakeholders.

16. Shares relevant lessons learned and best practices.

Principal Relationships:

The Strategic Account Lead reports up through their respective Global Clinical Operations Country Director or equivalent. Additional internal relationships include, but are not limited to, Therapeutic Areas, Portfolio Delivery Operations, Clinical Insights & Experience, Medical Affairs, and Contracting and Compliance Services.

Primary external interfaces include, but are not limited to, Clinical Operations Leadership and Personnel at Strategic Accounts. Additional external interfaces may include other key personnel at Strategic Accounts, Industry Trade Group representatives, Site Network Representatives, and Key Opinion Leaders (within their roles as operations leaders at their respective organizations).

Education and Experience Requirements:

▪ A Bachelor's Degree is required, a Masters Degree is preferred.

▪ Min 8 years of either relevant clinical operations, medical affairs or TA-specific sales experience.

▪ The candidate should have experience working in a matrix team environment. Demonstrated ability to lead cross-functional teams or initiatives.

▪ Experience working with external entities or 3rd parties including knowledge of contracts, relationship management, and oversight of deliverables.

▪ Knowledge of and relationships with Strategic Accounts is preferred

▪ Ability to understand and communicate market trends in healthcare related to the impact on the clinical trial delivery landscape across therapeutic areas.

▪ Knowledgeable about clinical development and clinical operations

▪ Knowledgeable about company priorities and values

▪ Knowledgeable in both business and science arenas

▪ Skills to identify, develop, maintain, and build advocacy with strategic accounts

▪ Able to develop and maintain trustful, long-term internal and external relationships

▪ Strong influencing and negotiation skills

▪ Ability to drive innovation and solve problems in an ambiguous environment

▪ Well-organized, able to prioritize and orchestrate matrixed teams to drive approaches to success

▪ Develops reports and analyses setting forth progress, roadblocks, and appropriate recommendations for project success/conclusions

▪ Self-directed; able to work with limited supervision, and contribute to team objectives

▪ Proactive learner, seeks new information and appropriately assimilates into daily job responsibilities

Other:

▪ Excellent written and oral communication skills; fluency in English language required.

▪ Up to 50% travel depending on geographic location, mostly national.

▪ Full time responsibility

＜ For Internal Applicants＞

• If you are Japan employee, please read “Internal Application Guideline” in Ask GS. Especially if you are less than 18 months in your current role, you are required to obtain application approval from your current manager as well as your respective BUHR. If you are Japan’s employee, you are not able to apply for multiple positions at once.

• For Employee Referral Program (ERP), please read and understand the details of the “Employee Referral Program (ERP)” on the AskGS and you have made a compliant referral.

 

 

Required Skills:

 

 

Preferred Skills:

Budgeting, Clinical Trial Designs, Clinical Trials, Compliance Management, Consulting, Contract Management, Execution Focus, Fact-Based Decision Making, Give Feedback, Industry Analysis, Laboratory Operations, Organizing, Process Improvements, Project Integration Management, Research and Development, Research Ethics, Technical Credibility