Supply Chain Product Manager
Confirmed live in the last 24 hours
Samsara
Job Description
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About the role:
Samsara is looking for a Business Systems Analyst to join our Business Systems team in India. This team makes our systems and processes more efficient, reduces manual work, and enables the company to run better. As a BSA, you will be a subject matter expert for our Supply Chain systems, responsible for managing day-to-day support and delivering enhancements for core applications like E2open.
This role is ideal for a professional with a deep understanding of the supply chain domain and hands-on experience with planning processes. You will work closely with business users, vendors, and internal IT teams to resolve incidents, implement system improvements, and ensure our supply chain systems operate smoothly in a global, cross-functional environment.This role does require flexibility to overlap with North American working hours for collaborative tasks.
This is a hybrid position requiring 3 days per week in our Bangalore office and 2 days working remotely. Relocation assistance will not be provided for this role. This position requires working hours in the IST time zone.
In this role, you will:
- System Support & Operations: Provide Run-the-Business (RTB) support for E2open and other supply chain applications. Manage incidents, coordinate system upgrades, and perform root cause analysis to maintain system health and reliability.
- Business Analysis & Solutioning: Elicit, document, and analyze business requirements from cross-functional teams. Design and implement forward-thinking solutions through system configuration and low-code/no-code customizations.
- Project & Enhancement Delivery: Lead and participate in enhancement projects by coordinating with teams across North America and Asia for requirements gathering, testing, and deployment.
- Process Improvement & Documentation: Maintain clear documentation for current processes and system configurations. Continuously identify opportunities to streamline workflows and drive a mindset of continuous improvement.
- Cross-Functional Collaboration: Partner with teams in Integration, Data, and NetSuite (NS) to ensure seamless system operations and data integrity.
Minimum requirements for the role:
- Bachelor's degree in Supply Chain Management, Information Systems, Business Administration, or a related field.
- 5+ years of experience as a Business Systems Analyst with a focus on supply chain systems.
- Deep understanding of Supply Chain management principles with hands-on experience in demand planning, supply planning, and S&OP.
- Strong experience with Supply Chain modules, specifically Demand Planning, Supply Planning, and Collaboration
- Proven ability to gather business requirements, perform system analysis, and manage user acceptance testing (UAT).
- Excellent communication skills, with the ability to translate business needs
