Product Manager - International Fulfillment

About the Admissions and International Fulfillment Team:

Admissions owns the fan journey from purchase to venue entry. We orchestrate a real-time fulfillment network connecting sellers, systems, and experiences to get buyers in – reliably and delightfully. When things go wrong, we diagnose and resolve issues fast through resilient systems, automation, and AI-driven interventions that protect the buyer experience and strengthen marketplace trust. 

International Fulfillment extends this mission globally. Our goal is simple and ambitious: deliver a post-purchase experience that works seamlessly across markets with very different norms, expectations, and operational realities. We are building systems that make a complex global marketplace feel simple, reliable, and intuitive for international fans. 

About the Role:

As a Product Manager – International Fulfillment, you will own the end-to-end post-purchase journey for fans outside North America. You’ll work across engineering, operations, and customer experience teams to design products that meet the unique needs of international buyers and sellers — from the moment a ticket is purchased until the moment they enter the venue. 

You will identify opportunities across diverse markets, synthesize on-the-ground insights, and turn them into scalable product strategies. This role is ideal for someone who thrives on understanding customers deeply, solving ambiguous problems, and connecting operational complexity to elegant product solutions. 

This is a rare, GM-like product role: broad, customer-centric ownership across multiple systems and markets, with the chance to define how StubHub serves millions of international fans as we grow globally. 

Location: Hybrid (3 days in office / 2 days remote) – New York, NY 

What You’ll Do:

Champion the International Post-Purchase Experiencegorustaidataproductdesign