Merchandising Operations Specialist

Confirmed live in the last 24 hours

Expedia

Hong Kong - Hong Kong

On-site

Posted April 21, 2026

Job Description

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Introduction to team

Expedia Group’s consumer business has three flagship brands:

Expedia® is the one-stop shop for travel, with a mission of helping travelers get the most out of every trip they take by providing everything they need all in one place, and feel supported every step of the way.
Hotels.com® is the hotels expert that is all about giving travelers more of what they want — whether that’s instant savings, flexible options, or rewards they can actually use.
Vrbo® is the trusted vacation rental brand perfecting stays before they happen by helping travelers find their perfect fit, ensuring quality homes and hosts, and providing trusted support.

These teams set the strategic vision, operating plans, and investment priorities to create compelling and distinct traveler value and drive business growth. The team is responsible for effectively partnering with cross-functional teams in Marketing, Product, Technology, Supply, Advertising, Servicing, and Corporate Functions to deliver the best traveler and business outcomes.

In this role, you will be pivotal in supporting our merchandising execution for Expedia across 11 points of sale and for our Portfolio brands (Travelocity, Orbitz, Wotif), directly influencing how travelers engage with our products. You will consistently apply online merchandising capabilities, principles and playbooks to develop engaging merchandising experiences.

In this role, you will:

Build and launch dedicated landing page experiences for promotions and merchandise relevant lines of business.

Build and schedule merchandising placements across our brand homepages and various landing pages using our content management tools.

Analyze landing page performance and suggest optimizations to improve how we present our products and inspire travelers.

Maintain and enhance our evergreen merchandising landing pages to ensure content is always fresh, relevant, and effective.

Assist in gathering information to help evaluate new product and merchandising ideas.

Support the development and tracking of project timelines to ensure on-time delivery of campaigns and initiatives.

Serve as a subject matter expert on the components, design, and features available or that need to be built impactful merchandising experiences.

Required Experience & Qualifications:

Bachelor's degree; or Equivalent related professional experience.

2+ years of relevant professional experience.

A solid understanding of how to use merchandising to drive customer engagement.

Ability to learn and master complex software programs and content management systems.

Meticulous attention to detail and the capacity to handle multiple projects simultaneously in a dynamic environment.

Demonstrated ability to provide timely, accurate, and professional responses to stakeholder requests.

Proficient at keeping relevant stakeholders informed of progress and any changes to project schedules.

A foundational understanding of e-commerce marketing strategies.

Preferred:

Direct experience building landing pages or using a Content Management System (CMS).
Relevant professional experience or education focused on online merchandising.

Please note that this role is only available in the following location: Hong Kong, in alignment with our flexible work model which requires employees to be in-office at least three days a week

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.