Senior Analyst, Product & Pricing (Finance & Strategy)

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

The Finance Strategy & Analytics team partners with senior leaders across Product, Pricing, and Fintech to inform high-impact decisions that drive durable shareholder value.

We are seeking a Senior Analyst, Product & Pricing (Finance & Strategy) to serve as a strategic thought partner to fintech and product leadership. This role sits at the intersection of finance, analytics, and product strategy, and is responsible for translating complex data into clear, decision-ready insights.

This is not a reporting role. It requires independently framing ambiguous business problems, designing rigorous analytical approaches, and influencing senior stakeholders through structured recommendations.

 A day in the life (Responsibilities) 

Partner on High-Impact Fintech & Pricing Decisions

• Evaluate fintech unit economics, including margin structure, loss assumptions, customer acquisition efficiency, and lifecycle value.
• Analyze risk tradeoffs and growth efficiency to inform investment and pricing strategy.
• Develop customer growth and revenue projections, including scenario modeling and sensitivity analyses.
• Influence roadmap and pricing decisions through executive-ready analysis and narrative.

Drive Analytical Rigor & Metric Design

• Define and standardize core operating metrics across product and pricing domains.
• Design structured approaches to ambiguous business questions, moving from problem framing to recommendation.
• Validate data integrity and pressure-test assumptions before presenting conclusions.

Elevate Data Infrastructure

• Identify gaps in data architecture that limit strategic insight.
• Partner with Data and Analytics Engineering to uplevel data models and infrastructure, including leveraging complex sources such as credit card fingerprinting to improve customer identity resolution and performance tracking.
• Improve automation and scalability of critical analytics workflows.

Executive Communication & Influence

• Regularly present findings to Director and VP-level stakeholders.
• Translate deep SQL-driven analysis into concise executive narratives.
• Challenge assumptions constructively and influence decision-making with a clear point of view.

What you'll need to thrive (Requirements)

Location Note: We are currently only hiring candidates based in Boston, NYC, or San Francisco.  We'd love to have you join us in one of these hubs!

• 5+ years of experience in analytics, finance strategy, product analytics, or other analytically rigorous roles.
• Demonstrated experience influencing product, pricing, fintech, or financial strategy decisions.
• Strong fluency in business modeling, including unit economics, ROI analysis, forecasting, and scenario modeling.
• Advanced SQL expertise; comfortable working across complex, multi-source data environments.
• Experience working within modern BI ecosystems (e.g., Looker, Tableau, Hex, Sigma).
• Experience using Python (Pandas, NumPy) for analytical modeling and data exploration.
• Ability to independently frame ambiguous business problems and translate them into structured analytical approaches.
• Strong judgment in balancing analytical rigor with speed and business context.
• High standards for data accuracy, metric design, and assumption validation.
• Experience navigating new data sources and partnering effectively with Data and Analytics Engineering teams.
• Exceptional written and verbal communication skills, including presenting structured recommendations to senior stakeholders.

Preferred Qualifications

• Experience in fintech, payments, subscription, or transaction-based platform b