Partner Program Manager (6126)

itD is seeking a Partner Program Manager to drive partner engagement and execute programs that strengthen partner relationships and improve overall program performance. This role ensures smooth partner operations, delivers well-run events, and maintains a consistent, high-quality partner experience. The ideal candidate brings experience in partner management, program operations, and event execution, along with a track record of improving engagement and driving participation.

Location: Remote (Washington State)

Pay Rate: $70,000–$72,000 annually, depending on experience.

We provide comprehensive medical benefits, a 401k plan, paid holidays, and more.

Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship.

 

Responsibilities

• Manage partner communications by responding to inquiries related to workshops, registrations, and program participation in a timely and professional manner
• Analyze event and program data to identify trends, surface insights, and follow up with partners to drive alignment with best practices
• Support partner lifecycle activities including recruitment, onboarding, retention, and ongoing engagement
• Conduct regular partner check-ins and reviews to assess performance, address challenges, and identify growth opportunities
• Plan and coordinate workshops and partner events based on program priorities, adjusting formats and content as needed
• Develop and deliver presentations, including office hours and enablement sessions, to educate and engage partners
• Execute quality assurance across events, templates, tools, and processes to ensure consistency and effectiveness
• Maintain and update partner-facing and internal resources to ensure accuracy and usability

Internal Responsibilities

• Attend regular internal practice community meetings
• Collaborate with your itD practice team on industry thought leadership
• Complete client case studies and learning material (blogs, media material)
• Build out material to contribute to the Digital Transformation practice
• Attend internal itD networking events (in person and virtual)
• Work with leadership on career fast-track opportunities

Required Qualifications and Skills

• Strong written and verbal communication skills
• Proven ability to