Department

Platform Engineering

Who You Are

You are a tooling-focused engineer who obsesses over developer productivity. You’ve built and maintained CI/CD pipelines, developer tooling, and automation that makes engineering teams faster. You understand that the best developer tools disappear into the background - they just work. You’re equally comfortable debugging a flaky GitHub Actions workflow and designing a new internal CLI. You care deeply about reducing friction and cognitive load for your fellow engineers.

This is a foundational role. You’ll be one of the first dedicated engineers on a platform organization supporting 300+ engineers. You’ll shape not just the technical foundations but the culture and practices of the team.

Your Success Profile

What You Will Work On

• Own and evolve CI/CD infrastructure (GitHub Actions, deployment pipelines) to improve build times and deployment frequency
• Build and maintain our developer portal (Backstage) - service catalog, golden path templates, and TechDocs integration
• Create golden path templates for Go, Rails, and Vue.js services that bake in best practices automatically
• Build and maintain internal developer tooling that accelerates engineering workflows
• Configure and roll out AI-assisted coding tools (Claude Code, GitHub Copilot) with organizational guardrails
• Create self-service capabilities that enable teams to ship independently - from “I need a new service” to running in staging in under 4 hours
• Drive adoption of platform capabilities through excellent documentation and developer education
• Work with our SRE team to instrument and measure developer experience metrics (build times, deploy frequency, MTTR) to identify improvement opportunities
• Implement security and compliance automation that protects without slowing teams down

How You Will Do Your Work

As a Senior Developer Experience Engineer, how results are achieved is paramount for your success and ultimately results in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:

Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.

Resourcefulness - taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it’s working on something new or thinking about how to do something better.

Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.

Influence and leadership - fostering a community of knowledge-sharing, collaboration, m