VP, Customer Engineering (AI & Infrastructure)

Confirmed live in the last 24 hours

Armada

United States (Remote)

Hybrid

Posted April 3, 2026

Job Description

About the Company

Armada is a full-stack edge infrastructure company delivering compute, connectivity, and sovereign AI/ML to some of the world’s most remote places. Named one of Fast Company's Most Innovative Companies, Armada’s solutions are deployed in over 60 countries globally for organizations ranging from energy to defense.

With over $200 million in funding, Armada is backed by top investors such as Microsoft (M12), Founders Fund, and has strategic partnerships including Starlink, Skydio, and NVIDIA. We are looking for the most brilliant minds in the world to join us.

Working at Armada means taking ownership, driving autonomy, and delivering impact. You’ll tackle challenges that haven’t been solved before and help build something transformative from the ground up. What you do here will not only define your career but help further Armada’s mission to bridge the digital divide for customers around the world.

About the Role

Armada is seeking a visionary VP of Customer Engineering to lead a world-class, globally distributed team of Customer Engineers at the forefront of AI infrastructure and edge computing. This is a pivotal leadership role for a builder and operator who thrives at the intersection of cutting-edge AI technology and large-scale industrial deployment.

As Armada accelerates adoption of its AI-powered edge platform spanning ruggedized modular data centers, GPU-accelerated inference, and real-time edge AI this leader will shape how we engage with customers globally: from initial technical discovery through validated, deployment-ready architectures. You will own the pre-sales technical lifecycle across all regions, ensuring our Customer Engineers operate with rigor, speed, and clarity in North America, EMEA, APAC, and emerging markets.

The CE function guides customers from mission-critical AI ambitions and complex operational environments to scalable, field-proven Armada solutions taking each opportunity 80% of the way by scoping requirements, framing AI infrastructure trade-offs, validating feasibility, and ensuring full qualification before moving to detailed engineering.

What You'll Do

Build & Scale a Global Customer Engineering Organization

Lead, coach, and develop a globally distributed team of Customer Engineers spanning North America, EMEA, and emerging markets.
Define and execute a global hiring strategy: build CE presence in new regions, establish operating rhythms, onboard early hires, and set standards for technical excellence worldwide.
Create talent development pathways that grow CEs into senior AI infrastructure architects and future leaders.
Build a culture of continuous learning around AI infrastructure, edge computing, and real-world deployment at scale.

Drive AI-Focused Technical Discovery & Solution Architecture

Champion a rigorous, AI-first discovery methodology guiding CEs to uncover customer mission goals, AI workload requirements, data sovereignty constraints, and connectivity realities across diverse global environments.
Ensure the team consistently translates complex, distributed AI environments into validated edge architectures built around Armada's Galleon modular data centers, Atlas platform, and GPU-accelerated edge AI stack.
Define and govern solution design standards for AI inference, real-time analytics, and edge ML pipelines in bandwidth-constrained and disconnected environments.

Elevate Global Pre-Sales Technical Quality

Set and raise the bar on discovery outputs, AI architecture designs, technical narratives, demo environments, and proof-of-value success criteria worldwide.

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