Senior Director, Supplier Relationship Management (SRM) - GSC - US

Company:  

US6469 Sysco Payroll, Division of Sysco Resources Services, LLC

Sales Territory:  

None

Zip Code:

77077

Travel Percentage:  

Up to 25%

COMPENSATION INFORMATION:

The pay range provided is not indicative of Sysco’s actual pay range but is merely algorithmic and provided for generalized comparison.  Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors

Job Profile Summary

Sysco’s Merchandising Growth & Operations teams are driving the evolution of how we engage with our supplier partners to enable joint success and drive profitable growth. Delivering a partnership experience that makes Sysco the “distributor of choice” with suppliers requires blending the best of our people with new technologies, programs, and approaches, including:

• Expanding the offerings and capabilities of our cutting-edge Partnership Growth Initiative (PGI) data sharing and insights platform

• Growing and managing our industry-first Sysco+ supplier growth program delivering market beating ROIs

• Building out our supplier performance management capabilities including P&Ls, scorecards, and actionable insights across supplier base

• Enhancing communications and ability to connect and do business with Sysco via Sysco Supplier Suite

• Own and manage large-scale supplier programs, such as annual summits

• Manage performance fee programs

• Build out contract management capabilities for improved performance, partnerships, and profit management

The Senior Director-SRM will be a key leader in Sysco’s go-forward strategy and growth. This candidate will help define the overall approach and build the tracking & performance management capabilities to ensure measurable financial impacts in the business. The Senior Director, SRM will have financial & operational ownership for PGI, Sysco+, supplier funding, supplier communications, supplier summits, supplier insights, supplier P&Ls, and supplier performance fee programs ensuring we achieve the best for our customers and our shareholders.

The Senior Director-SRM will be responsible for working with the leaders across the Commercial, Field, Sales, Merchandising, Brand, Operations, and Technology teams.  They will define a cohesive approach for effective collaboration from goal setting to prioritization to execution as well as continuously improve the programs & capabilities being built, developed and expanded.

This candidate should have a cross-section of skills spanning strategy, technology, relationship management, analytical storytelling, and be an experienced, innovative, influential leader that has the ability to navigate matrix organizations. They will lead a cross-functional team working closely with executive leadership, and multiple geographies and business units (e.g., USBL, Canada, Europe, Specialty).

Duties and Responsibilities:

Development of personalization strategies, measurement & tracking:  

• Define & implement the overall strategic roadmaps for PGI, Sysco+/supplier funding programs, and supplier performance

• Define and build out the next evolution of PGI to include tiering and capabilities

• Provide strategic recommendations on Sysco’s opportunity for growth with our supplier partners in partnership with Go-to-Market (GTM) and category teams

• Analyze results & deliver actionable insights to continuously improve and grow supplier performance with Sysco to deliver market-beating performance

• Drive the management of forecasting and reporting of financial performance of suppliers, including USBL and enterprise-wide

• Deliver and embed supplier scorecards into joint business planning (JBPs) and supplier reviews

• Frequently present to senior leadership and collaborate closely cross-functionally across the entire organization

• Drive operational cadences working with cross-functional business teams (including the field organization), Finance, Data Science, and Business Technology teams to ensure that business / program roadmaps are effectively enabled, tracked, and optimized

Team development:

• Lead, mentor and develop a talented team across functional disciplines comprised of finance, data and analytics, sales, merchandising, operations, and suppliers

• Build a performance-driven team of direct reports, internal and external partners that works seamlessly and efficiently

• Drive new ways of working, in a truly cross-functional and agile way, across various teams in the organization

• Coach direct reports and help grow & shape their career progression

Education Required:

• Bachelors in an analytical field (e.g., Finance, Economics Engineering)

Education Preferred:

• MBA or other advanced degree from a top tier educational institution

Experience Required:

• 10+ years in a corporate setting or leading professional services company in an operational, P&L, or strategic role such as Strategy, Finance, Sales or Category Management

Experience Preferred:

• Wholesale distribution, retail / ecommerce, or CPG experience helpful

Technical Skills and Abilities:

• Proven ability to establish credibility and influence executive-level stakeholders as well as the ability to distil complex issues to the critical facts and questions needed for an executive audience to make informed decisions

• Strong problem-solving skills to take ambiguous problems and develop a structured and logical framework for define the problem, analyze the data, and develop solutions and take action

• Strong ability to manage ambiguity and guide the organization through it towards clear and decisive action plans

• Experience working in an agile team environment

• Demonstrated ability to test hypotheses, synthesize insights, and drive results

• Proven ability to make data driven decisions, and communicating to influence

• Deep understanding of business value drivers, corresponding business impact, and relationship between use case strategies and business considerations

• Ability to establish a collaborative work environment that enables a cross-functional team with various backgrounds and capabilities to execute at a high-level

• Superb verbal, written, and interpersonal skills; fluency interfacing with both technical and management teams and the ability to make complicated analytics and concepts understandable and actionable

• Professional attitude, service orientation, strong work ethic; superb team player

• Approaches every problem from an outside-in perspective first and does not allow the status quo to influence your analysis

• Experience building operational / performance management dashboards to drive outcomes & behaviors

• Familiarity with various reporting / dashboarding tools (e.g., Tableau, Salesforce)

​Language Requirements:

English

Physical Demands:

Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of this job.

Travel Requirements:

0-25%

BENEFITS INFORMATION:

For information on Sysco’s Benefits, please visit https://SyscoBenefits.com

OVERVIEW:

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.

We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

AFFIRMATIVE ACTION STATEMENT:

Applicants must be currently authorized to work in the United States.

We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.