Team Lead, Subject Matter Experts

The Team Lead: Subject Matter Experts is responsible for leading SME team operations and driving the development of high-quality educational content and digital experiments across K-12 and Higher Ed. science, medical, literacy, and mathematics domains. The role combines team leadership, cross-functional project coordination, subject matter oversight, and support for strategic initiatives such as proposals, presales, and external collaborations. This person acts as a key link between SMEs, Product, Design, Unity/Development, and Learn teams to ensure content is delivered accurately, on time, and to a high scientific, pedagogical, and accessibility standard. 

Key responsibilities 

Team leadership and cross-functional coordination 

• Supervise and coordinate the work of SMEs, managing workloads, priorities, and content quality 

• Act as the main bridge between SMEs, Product, Design, Unity/Development, and Learn teams to ensure requirements are delivered on schedule 

• Oversee workflow and ticketing processes, including task creation, follow-up, and final content checks before formal QA 

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