Sr. Starlink Enterprise Account Manager, Latin America

SR. STARLINK ENTERPRISE ACCOUNT MANAGER, LATIN AMERICA 

Starlink, our revolutionary satellite constellation, is delivering low-latency broadband internet around the world. The Starlink Enterprise Account Management team serves as the point of contact for Starlink’s growing base of enterprise customers from contract signature through activation, ensuring all contract terms are fulfilled and accounts are set up for long-term success. Our ideal candidate is a proactive, process-oriented individual who thrives in fast-paced environments and is excited to grow their ownership over time while helping connect enterprise customers across Latin America. 

RESPONSIBILITIES: 

• Own the customer lifecycle for a portfolio of enterprise channel partners across Latin America  from onboarding and activation through long-term retention, collections, and growth
• Drive commercial success by monitoring revenue, past dues, and pipeline; proactively identify risks/opportunities and recommend actions to close gaps
• Manage complex operational workflows including large hardware orders, invoicing accuracy, payment collections, customs clearance, and regulatory/tax compliance unique to Latin America markets
• Build trusted executive relationships with customer stakeholders (C-level, regulators, technical leads), positioning Starlink as a strategic partner and surfacing growth opportunities
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