Executive Assistant

About impact.com
impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results.

Your Role at impact.com:

We are seeking an exceptional Executive Assistant to provide high-level, strategic, and confidential support to our Chief Revenue Officer (CRO). This is not a traditional scheduling role — it’s a critical business partnership with an executive leading functions central to our company’s success: delivering an outstanding experience while building a high-performance, engaged global workforce.

You will anticipate needs before they arise, protect and optimize the executives’ time, and ensure they can focus on their most strategic priorities. You will also be a key connector between leadership, internal teams, and external stakeholders, operating with diplomacy, judgment, and absolute discretion.

In this role, you will combine operational excellence, business acumen, and emotional intelligence to create impact at the highest levels of the organization.

What You'll Do:

Executive & Operational Support

• Manage complex calendar for C-Suite executive, proactively resolving conflicts and ensuring optimal prioritization of time.
• Coordinate and prepare agendas, briefing materials, and follow-up actions for leadership, board, customer, and cross-functional meetings.
• Handle a high volume of inbound requests, ensuring executives’ focus remains on high-value initiatives.
• Draft and proofread correspondence, presentations, and executive summaries with a high degree of polish and clarity.

RevOps Integration:

• Act as a bridge between the CRO and the RevOps team.
• You will help track the status of key performance indicators (KPIs)
• Assist in prepping materials for Weekly Forecast Calls, and ensure Sales alignment meetings are productive.

Meeting & Event Coordination

• Beyond just "booking the room," you will help set agendas, capture action items in RevOps-focused project tools (e.g., Asana, Monday, or Jira), and follow up on deliverables to ensure the CRO's directives are executed.
• Plan, coordinate, and execute global travel itineraries, ensuring seamless logistics across multiple time zones.
• Organize leadership off-sites, customer advisory boards, and company-wide events, including vendor management and budget oversight.
• Capture meeting minutes, track deliverables, and follow up to ensure commitments are met.

Stakeholder Management

• Act as a trusted liaison for internal and external contacts, maintaining professionalism in all interactions.
• Build strong relationships across the organization to facilitate information flow and collaboration.
• Represent the CRO with tact, professionalism, and cultural sensitivity in a global environment.

Process & Project Support

• Partner with Chiefs of Staff