[US-DC] Senior Director, Inventory Control Quality Assurance
Confirmed live in the last 24 hours
HelloFresh
Compensation
$171,138 - $210,000/year
Job Description
Senior Director, Inventory Control Quality Assurance, Global
The Senior Director of Inventory Control and Quality Assurance (FSQA), is a senior leadership role responsible for the comprehensive oversight of our ICQA programs. This role will build and lead a team to create near-perfect inventory control accuracy and tight process control, eliminating "gray zones," and ensuring that if a recall or containment is needed, we can execute with surgical precision. The scope includes our ready-to-eat (RTE) operations across multiple national sites, requiring multi-site ownership. The ideal candidate must possess extensive experience in inventory control and quality assurance within a food manufacturing business, proven strong leadership capabilities, and deep expertise in inventory control and quality management systems.
You will...
- Build, lead, and mentor high-performing global inventory control and quality teams, manage relationships with National, Regional, and Municipal regulatory agencies, industry organizations, and key stakeholders.
- Develop and implement comprehensive inventory control and quality strategies aligned with Company objectives while driving quality, cost, and delivery to grow capabilities of each site.
- Manage cross-functional teams to ensure integration of quality and safety standards throughout all operations
- Drive and maintain near-perfect inventory accuracy (≥ 99%+) through disciplined, daily cycle counting.
- Ensure the ERP system matches physical reality at all times, tracking and eliminating root causes for any discrepancies.
- Implement and oversee real-time visibility tools (RFID, barcode scanning, integrated WMS/ERP) to provide instant, trusted data on lot/serial traceability, quarantine status, and inbound dock schedules.
- Create programs to ensure every inventory shift is recorded in real-time.
- Standardize receiving procedures, putaway rules, and staging controls to eliminate "mystery pallets" and warehouse graveyards.
- Maintain physical warehouse excellence, ensuring clean aisles, labeled locations, and logical flow from receiving to shipping with strict FIFO/FEFO enforcement.
- Conduct risk assessments and implement appropriate control measures
- Speak "CFO fluently" by tracking inventory turns, days on hand by category, and carrying costs, ensuring write-offs are rare and well-explained.
- Partner with Finance to ensure operations data is the single source of truth for working capital optimization.
- Lead a disciplined, data-driven Sales, Inventory, and Operations Planning (SIOP) process to ensure inventory is planned intentionally rather than reacting to sales surprises.
- Aggressively manage slow-moving and dead stock (SLOB), reviewing aging reports monthly and performing root cause analysis on excess buys.
- Reduce variability at the source by integrating Vendor Scorecards and Advance Shipping Notices (ASN) while measuring On-Time In-Full (OTIF) performance.
- Manage rigorous quality assurance protocols, including controlled quarantine processes and minute-level lot traceability for regulated industry compliance.
- Foster a culture of accountability across the organization
- Collaborate with production, logistics, product and many other departments
- Champion implementation of new technologies and digital solutions for quality management
- Optimize process initiatives to improve efficiency while maintaining safety standards
- Oversee documentation control and record-keeping systems
- Establish key performance indicators and reporting mechanisms
- Instill a customer-focused mindset committed to delivering the highest quality product
You Are…
- Trusted Partner & Adviser: you're able to cultivate collaborative partnerships with others inside or outside the organization who can provide information, assistance, and support
- Bold: you are a true entrepreneurial spirit and not afraid to take calculated risks to disrupt the status quo; you're a vis
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