Clinical Support Specialist - Porto, Orthopedics

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

MedTech Sales

Job Sub Function:

Clinical Sales – Hospital/Hospital Systems (Commission)

Job Category:

Professional

All Job Posting Locations:

Porto, Portugal

Job Description:

Clinical Support Specialist – Porto, Orthopedics

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

About Orthopaedics

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

We are searching for the best talent for Clinical Support Specialist based in Porto.

Purpose: You will be responsible for maintaining an existing customer base and developing surgical support, identify sales opportunities in strategic accounts across Sale Territory. In this role, you will become an integral part of the sales team by providing support to several territory managers in servicing their customers and accounts.

Your key responsibilities:

• You will provide in theatre support to consultants and nursing staff regarding the use of products.

• Providing accurate information regarding all products and their indications (i.e. surgical techniques) for use for Orthopaedic consultants and nursing staff.

• Provide first-class service and seamless supply to customers including training, stock checks, timely deliveries and supporting the theatre team to ensure the operation proceeds successfully.

• Assist in the promotion/correct use of J&J Ortho products through regular, organized customer education meetings and training sessions.

• Develop business opportunities across the portfolio in Key Focus Accounts, communicate to the Territory Manager, and assist in the successful conversion of these business opportunities.

• Provide support to J&J Medical Education Events.

• Promote use of portfolio and services to Orthopaedic Surgeons, Theatre Staff.

• Maintain and grow the business as defined by the individual business plan and Key Opinion Leader targets.

• Proactively build and develop relationships with Clinical stakeholders.

• Develop a portfolio of territory Key Opinion Leaders across the product portfolio.

• Cover surgical cases as required to support regional colleagues. 

Essential Requirements 

• A Bachelor's or Graduate degree in Health Sciences like Nursing

• 1-3 years of work experience within OR Nurse, ICU or Clinical Support in Medical Device Industry

• Portuguese proficiency and good command of English

• Surgical procedure knowledge, adequate to illustrate our product benefits is preferred

• Excellent listening, communication, and presentation skills

• Passionate, Purpose Driven and Proactive

• Advance-level computer skills, and the ability to multitask without the direct oversight of manager required

• Analytical thinking and Results driven. Steadfastly pushes self for results

 

 

Required Skills:

Accountability, Analytical Reasoning, Communication, Critical Thinking

 

 

Preferred Skills: