Regional Medical Director, Pacific Northwest

Counterpart Health is transforming primary care with Counterpart Assistant—a cloud‑based, value‑based care platform that helps clinicians identify and manage chronic disease earlier, leading to better outcomes for patients.

We’re hiring a Medical Director for the Pacific Northwest Regional Market to own clinical relationships and outcomes across the region. You’ll partner with the Operations and Account Management leadership to ensure clinical quality, provider engagement, and market success. In this highly visible role, you’ll be the clinical face of Counterpart Assistant to physician users in the region—translating real‑world workflows into a great provider experience and closing the loop with our product teams.

As a Regional Medical Director you will: 

• Be the clinical relationship lead for the region: Build trusted relationships with physicians and practice leaders; understand local practice patterns and constraints; advocate for a seamless, high‑quality provider user experience.
• Drive clinical quality & provider engagement: Work side‑by‑side with the Operations and Account Management teams to set engagement plans, remove adoption friction, and deliver on clinical goals.
• Map workflows and integrate the product: Assess end‑to‑end outpatient workflows and recommend integration approaches that fit each practice, ensuring Counterpart Assistant complements existing processes.
• Educate and enable: Provide ongoing provider education on the Counterpart Assistant platform (training workshops, office hours, virtual/in‑person sessions) and share best practices for clinical impact.
• Capture and channel feedback: Systematically collect provider feedback, usage insights, and clinical needs; synthesize into clear requirements and partner with Product/Design/Engineering to iterate and improve.
• Close the loop: Communicate product changes and feature roadmaps back to providers; highlight wins and measurable impact to stakeholders.
• Support implementations and expansions: Serve as the clinical lead during go‑lives and scale‑ups; ensure readiness, change management, and smooth onboarding for new providers.

Success in this role looks like: 

• Rising provider adoption and satisfaction (e.g., activation, weekly active use, training completion, NPS).
• Demonstrable clinical impact in the region (e.g., earlier condition identification, gap closure, documentation efficiency).
• Strong, collaborative execution with the Head of Market and Account Management; clear, data‑driven reporting on progress and risks.

You should get in touch if:

• You are an MD, DO, or NP with 5+ years of relevant clinical practice experience and 5+ years Medical Affairs experience; board‑certified/specialized in Internal Medicine, Family Medicine, Geriatrics, Pediatrics, or related field.
• You have experience in medical affairs, provider engagement, or customer‑facing clinical roles within health technology or care delivery.
• You have a deep understanding of outpatient primary care workflows and value‑based care.
• You have demonstrated ability to translate clinical workflows and provider feedback into product requirements and measurable outcomes.
• You have exceptional relationship‑building, communication, and stakeholder management skills with physicians and physician extenders.
• You are based in Pacific Northwest. Must be willing to travel locally within the region up to 75% of the time.

Bonus Points if you have:  

• Track record leading regional clinical programs or market‑level initiatives.
• Experience launching or scaling clinical software in ambulatory settings.
• Comfort interpreting analytics dashboards and turning insights into action.

---

Benefits Overview: 

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing