Director, Growth & New Initiatives (Remote)

Confirmed live in the last 24 hours

ezCater

Boston, MA

Hybrid

Posted March 30, 2026

Job Description

ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille.

The Director, Growth & New Initiatives is the single‑threaded business owner, with a GM mindset, for ezCater’s meal programs, accountable for end‑to‑end outcomes across acquisition, activation, utilization, retention, and contribution margin. The role sits in Growth with a tight partnership to Product & Technology, Ops, Implementation, and Enterprise Support, and steers a lean core team while orchestrating embedded, shared resources across functions. Reports to the VP, Growth Marketing.

What You'll Do:

Oversees the commercial performance of Meal Programs and the operating model to scale it (sales motion, onboarding, utilization, reliability SLAs, and unit economics)
Orchestrates embedded Product/Engineering/Design capacity within the Native Apps and platform teams
Owns the go-to-market strategy and positioning for Meal Programs (employer-subsidized and employee-funded), including value prop, targeting, pricing/packaging, competitive differentiation, market expansion roadmap, and implementation model, in partnership with Marketing and Sales
Collaborates with Operations, Implementation, and Enterprise Support to ensure optimal supplier growth and customer outcomes
Runs an experiment portfolio (across activation, utilization, subsidies, communications) and collaborates with key customers and partners to determine product/GTM priorities
In addition to Meal Programs, drives identification and execution of new growth vectors in collaboration with the Brand and Customer Research, Partnerships and Demand Sales teams
Owns evaluation and piloting of new categories and alternative service models, including a meal card option for Meal Programs, food trucks, full service catering, etc

What You Have:

10+ years in high‑growth B2B2C, marketplace, or programs with complex GTM, including 4+ years in a Growth-related role
Demonstrated P&L literacy and ability to optimize unit economics while scaling (can be in partnership with an FP&A team)
Track record orchestrating matrixed delivery with P&T and shared services
Strong commercial instincts (pricing/packaging, segmentation, channel) paired with test‑and‑learn rigor
Comfortable operating at portfolio altitude and in the details (cadence, dashboards, incidents)
Excellent stakeholder management and executive communication skills

"The national total target cash compensation range for this position, including base salary and bonus target, is $206,275-$299,476 annually*.

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150

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