Sr Data Scientist

About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

The Opportunity

We’re looking for a strong technical contributor to drive AI/ML innovation and deliver real business impact through intelligent solutions.

You’ll:

• Identify high-impact opportunities using AI/ML to solve customer and business problems
• Partner with stakeholders and influence decisions through data-driven insights
• Build and deploy end-to-end ML models (including LLMs) using structured and unstructured data
• Collaborate with engineering teams to develop scalable data and ML pipelines
• Take full ownership from idea to production, delivering measurable business outcomes

This role is ideal for someone who can combine deep technical expertise with business thinking to simplify complexity and build impactful, production-ready AI solutions.

About You

1. 7+ years of experience in the data science/machine learning domain, preferably with hands-on end-to-end model building experience
2. Curious mind to learn, explore and identify biggest customer opportunities
3. Build strong relationships across both technical and business/product teams, earn trust with leadership
4. Driven towards forming opinions and conclusions through data and experimentation, rather than anecdotes and hearsay
5. Willingness to dive deep into the tech stack as well as hands-on coding
6. Experience in building end to end ML models, across the ML lifecycle
7. Strong communication and leadership presence
8. Technical skills- hands on with scripting required, with knowledge or willingness to learn tools/softwares. Knowledge of R, SQL, Python, Statistical modeling, experience with AWS/Azure/GCP ML suite
9. Experience in the following domains/industries preferred- SaaS, ecommerce, pricing or payments
10. Bachelors/Masters in a technical or natural sciences domain from a top university

Even if you feel like you meet some, but not all of the qualifications, we would love it if you take the time to apply to the role. As we evolve and scale up a relatively new team, we strongly believe that a diverse team structure will accelerate progress towards our objectives.

The Team

Zuora Platform Tech is at the forefront of technological and business transformation, tackling complex, ambiguous problems to drive innovation. As part of the AIMS team (AI, ML, and Science), you’ll work on applying advanced AI and data science to enable total monetization across Zuora’s product suite and beyond.

The team operates at the intersection of AI, business strategy, and product innovation, solving high-impact problems like pricing, forecasting, segmentation, and optimization. The tech stack includes Java, Spring, Microservices, Kafka, Spark, NodeJS, AWS, Kubernetes, Terraform, and AngularJS.

Benefits

Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:

• Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
• Medical, dental, and vision insurance
• Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
• Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
• Learning & development stipend to support ongoing growth
• Opportunities to volunteer and give back, in