Key Account Manager

At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together.

More than 1/3 of all food produced in the world is wasted. And that has a huge impact on the health of our planet. 10% of greenhouse gas emissions come from food waste and loss.

Through our marketplace app, we connect businesses that have unsold, surplus food, with consumers who can buy and enjoy it at ⅓ of retail value. We are a certified B Corporation with a mission to empower everyone to take action against food waste. Alongside our marketplace app, we create educational tools, explore new business solutions, and influence legislation to help reduce food waste.

We’re growing fast: Our community of 133 million registered users and 261,000 active partners across 20 countries, have together already saved 517 million meals from going to waste - avoiding almost 1.4 million tonnes of CO2e! 

In 2023, Too Good To Go was recognised on Fortune's acclaimed 'Change the World' list, named as one of Deloitte's 'Best Managed Companies' and won a coveted 'Cultural Impact Award' at the annual Apple App Store Awards.

Join Too Good To Go’s Food Service team as the strategic architect for two of our most dynamic and high-volume segments: Sushi and Take Away/Coffee Shops. You will be responsible for a substantial and influential portfolio of approximately 30 Key Account partners, playing a decisive role in scaling our environmental impact across the French market.

Key Responsibilities:

• Strategic Leadership: Define and pilot the long-term growth roadmap for the Sushi and Take Away segments to maximize impact and sustainability.
• Partnership Optimization: Ensure the long-term retention of top-tier partners and boost their operational performance (S-Ratio, SPS) by collaborating closely with dedicated Store Operation Specialists.
• Business Expansion: Identify and secure new high-potential partnership opportunities to further expand our industry footprint.
• High-Stakes Negotiation: Lead negotiations for Framework Agreements and deliver compelling pitches to influential franchisee assemblies.
• Marketing Activation: Co-Design and spearhead large-scale marketing campaigns to engage our user community and increase partner visibility.
• Data-Driven Consulting: Conduct detailed market research and regular Business Reviews to provide partners with actionable insights and strategic growth plans.

Why This Role is Unique:

• Diverse Business Models: You will navigate a complex portfolio featuring fully integrated chains, large franchise networks, and hybrid models, requiring a highly versatile commercial approach.
• Cross-Functional Impact: Act as the central pivot between our Sales teams, Marketing, and Operations to ensure holistic partnership success.
• Tangible Environmental Results: By managing a major portion of our Food Service activity, your strategic decisions contribute directly and significantly to preserving our planet's resources.

 

This is what you bring with you:

• Strong Key Account Management experience demonstrating an ability to build rapport, establish trust and deepen relationships
• A proven track record of delivering business growth with existing accounts
• Solid commercial experience working in the food business sector.
• Excellent commercial acumen
• You’re a master communicator, you know when to speak, you know how to listen, and you know how to engage a whole room and keep their attention
• Data Analysis skills to use raw data to create performance reports and projections to identify and understand trends, opportunities and issues.
• Ability to create and deliver impactful presentations, using data-driven insights to engage partners with their food waste mission
• A passion for the mission and raising awareness of food waste