Senior Business Analyst - Insurance

 

Senior Business Analyst – Insurance
Location: London (Hybrid) | Practice Area: Business Consulting | Type: Permanent

Shape the future of insurance through data-driven transformation and regulatory insight

The Role

Capco is seeking a Senior Business Analyst to join our Business Consulting practice with a focus on Insurance. You’ll partner with leading insurers and intermediaries to design, define, and deliver transformation programmes across underwriting, policy administration, claims, distribution, and regulatory change.

Working in a consulting environment, you’ll engage closely with business and technology stakeholders to translate strategy into tangible outcomes, improve operating models, and enable future-ready insurance ecosystems.

What You’ll Do

• Lead business analysis workstreams across Insurance change programmes from initiation through delivery
• Translate insurance domain knowledge into clear business and functional requirements
• Support digital transformation, operating model evolution, and data-led innovation initiatives
• Facilitate workshops, document business processes, and define target state designs
• Collaborate with cross-functional teams to deliver structured, pragmatic solutions

What We’re Looking For

• Strong business analysis experience within Insurance (Life, P&C, or London Market)
• Proven ability to bridge business and technology functions in complex environments
• Experience delivering regulatory, operational, or technology-led change programmes
• Strong communication, stakeholder engagement, and structured problem-solving skills
• Working knowledge of SDLC and Agile/Waterfall methodologies, with experience using tools such as Jira

Bonus Points For

• Experience with policy administration or claims transformation initiatives
• Knowledge of digital distribution, data analytics, or automation in Insurance
• Exposure to IFRS 17, Consumer Duty, or similar regulatory-driven programmes
• Familiarity with cloud-based or platform-enabled insurance ecosystems
• Confidence facilitating client workshops and presenting structured recommendations
• Exposure to AI-enabled solutions, automation, or advanced data use cases

Why Join Capco

• Deliver