Senior Director, Product Management – Member Features

The Role 

SoFi is on a mission to help our members get their money right. We are seeking a Senior Director of Product Management to lead our Member organization. This leader will be a catalyst for our consumer product suite, overseeing a portfolio of nascent and scaling initiatives that define how members interact with SoFi globally. You will be responsible for turning ambiguous spaces into exceptional, world-class products at scale.

What You’ll Do

• Develop Strategy: Provide vision and direction for multiple strategic focus areas (AI, Loyalty, International) that impact the overall performance of the Department.
• Lead through Leaders: Manage through other senior managers and directors to attract, develop, and export talent via deliberate coaching and succession planning.
• Cross-Functional Integration: Lead complex negotiations and strategic conversations with senior leadership and external stakeholders to forge alignment on high-impact decisions.
• Operational Excellence: Make final decisions on implementation and ensure operational effectiveness across all member feature workstreams.

What You’ll Need

• Experience: 12+ years of product management experience, including significant time in high-growth technology environments. 
• Education:
• Undergraduate Degree: Required in a technical or analytical discipline, such as Computer Science, Software Engineering, Data Science, Statistics, Applied Mathematics, or Systems/Industrial Engineering.
• Advanced Degree: MBA preferred
• Technical Adeptness: Comprehensive understanding of overall company and competitive environments, specifically in Consumer AI, Platforms, or International expansion.
• Proven Leadership: Exceptional track record of managing large-scale consumer platforms (millions of users) while fostering a culture of technical excellence.
• Collaborative Influence: Ability to reconcile multiple stakeholder views to drive business results in a highly regulated environment.