Manager, Growth, Enablement and Optimizations

Company Description:

Veterinary Practice Partners (VPP) is a nationwide veterinary community revolutionizing vet practice ownership and support. With an expansive network of doctor partners and co-owned animal hospitals and clinics nationwide, VPP has become an established partner of choice. Through its co-ownership model, VPP provides operational support across learning and development, HR, recruiting, marketing, technology, and finance, enabling veterinarians to focus on providing high-quality patient care and foster a strong culture at their individual practices. VPP has over 190 (and counting) partner hospitals with 2,500+ employees and continued growth. VPP is a dynamic, profitable, growth company with strong financial private equity backing. For more information on Veterinary Practice Partners, visit www.vetpracticepartners.com.

Summary:

As a member of the Growth, Enablement team, this role will support the strategy, tools, and execution playbooks that drive client retention and margin growth across VPP’s hospital portfolio. This position blends analytics, operational partnership, and frontline enablement to ensure growth initiatives are translated into practical, clinic-level action. The role has a direct and measurable impact on portfolio EBITDA through three primary levers: Mix/Standard of Care Optimizations, Client Retention and Education Campaigns, and Online Pharmacy Trainings and Optimizations.

This individual will act as a trusted partner to veterinarians, practice managers, technicians, and client service representatives, helping turn data-driven insights into repeatable behaviors that improve financial performance while supporting high-quality medicine and client experience.

Essential Duties and Responsibilities:

Value Creation Initiatives

• Mix / Standard of Care Optimizations: Execute data-driven protocol and mix analyses. Each project requires detailed client segmentation, iterative analysis, and direct engagement with doctor-partners to translate findings into clinical action.
• Client Retention & Education Campaigns: Build and scale client engagement streams through vendor-sponsored offerings to drive measurable retention and EBITDA lift. Support campaign segmentation and iteration to maximize program effectiveness across the portfolio.
• Online Pharmacy Trainings & Optimizations: Drive adoption of best practices to assist in online pharmacy revenue growth. Lead and scale one-to-many training programs while managing the hospital-by-hospital follow-through required to convert training into sustained revenue lift.

Veterinary Team Engagement & Enablement

• Partner directly with DVMs, technicians, and CSRs to support understanding, adoption, and execution of growth initiatives
• Communicate clearly and credibly with clinical and client service teams, tailoring messaging to different roles within the hospital
• Act as a liaison between strategy teams and frontline staff, ensuring initiatives are grounded in clinical and operational realities
• Support the development of scalable playbooks, tools, and resources that enable teams to execute independently

Data-Driven Insight & Performance Support

• Analyze operational and financial data to identify trends, opportunities, and performance gaps
• Translate data into clear, actionable insights that can be effectively discussed with veterinary teams
• Support ongoing performance conversations by helping teams understand what the data is saying and how to respond

Field Partnership & Continuous Improvement

• Build trust-based relationships with hospital teams and operations team through strong communication and follow-through
• Surface feedback from veterinary teams to refine tools, messaging, and initiatives over time
• Contribute to broader Growth & Enablement projects that support scalable value creation across the portfolio

Qualifications

• Proven ability to communicate effectively with medical professionals and cl