Principal Product Manager, Platform

About Life360

Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 95.8 million monthly active users (MAU), as of December 31, 2025, across more than 180 countries.

Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family).

Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.

Life360 is a Remote-First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US) regardless of any specified location above. 

About The Team

This role will work across the Horizons organization on initiatives spanning engineering, infrastructure, and product teams. As we scale to hundreds of millions of families who depend on Life360 every day, the stability, security, and trustworthiness of our platform is mission-critical. This is a high-visibility, high-leverage role that requires someone who can operate at the intersection of technical depth and strategic product thinking, working across the entire organization to raise the quality bar for everything we ship.

About the Job

Life360 is used by families in moments that matter: tracking a teenager's first drive, checking in on an aging parent, knowing everyone made it home. The platform that powers those moments has to be bulletproof. We are looking for a seasoned product leader with a strong point of view on how to make that happen.

As Principal Product Manager for Platform, you'll own the strategy that keeps Life360 fast, reliable, and observable as we scale to hundreds of millions of users. You’ll set the bar for what a world-class consumer platform looks like, defining the metrics that prove it, and driving alignment across engineering, operations, and leadership to get there. This isn't a support role. You're a force multiplier for every team that ships on our platform, working directly with the VP of Product and senior engineering leadership to build the practices, tooling, and processes that protect our most critical systems. When you get this right, product teams ship faster and families never notice the infrastructure.

The US-based salary range for this position is $178,500 to $261,500. We take into consideration an individual's background and experience in determining final salary - therefore, base pay offered may vary considerably depending on geographic location, job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits, as well as equity.

What You’ll Do

• Get ahead of growth, not behind it. Identify where the platform will break before it does and build the fault tolerance and capacity buffers to make sure it doesn't.
• Set the standard. Define company-wide platform KPIs — SLOs, SLAs, error budgets — that give product and engineering teams the confidence to ship fast without second-guessing the foundation beneath them.
• Make incidents a non-event. Own the roadmap for incident management, disaster recovery, and business continuity so that platform disruptions never become a ceiling on product velocity.
• Make the invisible visible. Drive the observability and telemetry roadmap so every team has real-time instrumentation into system health and no one ships into the dark.
• Hunt systemic risk. Partner with engineering leadership to surface and mitigate the structural risks that constrain growth before they affect the millions of families who depend on us.
• Embed reliability into how we build. Establish performance and reliability as first-class product requirements, not afterthoughts.
• Trans