Receptionist

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Receptionist

Position Summary: The Receptionist serves as the first point of contact for visitors, clients, and employees, providing professional front desk services while supporting administrative and facility operations to create a welcoming and efficient workplace environment.

Key Responsibilities:

The Receptionist manages the front desk area, greeting visitors warmly and professionally, verifying visitor credentials, and issuing access passes in accordance with security protocols. This role creates positive first impressions while ensuring building security and maintaining a professional reception environment.

Daily responsibilities include answering and directing incoming calls to appropriate departments or individuals, managing the main email inbox and responding to general inquiries, and scheduling meeting rooms and coordinating room setup requirements. The Receptionist maintains visitor logs and access records, monitors reception area presentation and tidiness, and handles incoming and outgoing mail, packages, and courier services.

The position involves providing administrative support including data entry, document preparation, and filing, coordinating with facilities team for maintenance requests or building issues observed in common areas, and assisting with visitor hospitality arrangements such as refreshments and conference room preparation. The Receptionist also supports building emergency procedures including evacuation coordination, maintains office supplies for reception and common areas, and assists with special events, meetings, or corporate functions as needed.

Required Qualifications:

• High school diploma or equivalent; additional certification in office administration preferred
• Minimum 1-2 years of receptionist or customer service experience
• Excellent verbal and written communication skills
• Professional appearance and demeanor
• Proficiency with phone systems, Microsoft Office, and basic office equipment

Preferred Skills:

• Experience in corporate or commercial real estate environments
• Multi-tasking ability with strong attention to detail
• Friendly, approachable personality with service-oriented mindset
• Basic knowledge of visitor management systems
• Ability to handle sensitive information with discretion and confidentiality

Location:

–Kuala Lumpur, Malaysia

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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JLL, together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For additional details please see our career site pages for each country.