Fraud Risk Consultant
Confirmed live in the last 24 hours
Feedzai
Job Description
Feedzai is the world’s first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today’s most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction and payment type. The world’s largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy. Feedzai is a Series D company and has raised $282M to date. With a valuation of $2 billion, our technology protects 1 billion consumers and 90 billion transactions each year.
The Risk & AI team within Customer Success is highly engaged with our clients making use of their critical thinking skills with a business-focused mentality and customer-facing attitude. They activate, maintain, and support clients, develop models and rules, and train & enable them. In addition, they work cross-functionally with other departments (e.g., Research, Product, Marketing) in a collaborative team spirit spanning the globe to ensure we deliver best in class risk prevention solutions. Being on the frontline of fighting crime and protecting people from financial harm is incredibly inspiring to each of us. Join Us!
You:
The Fraud Risk Consultant is responsible for being the expert and trusted advisor for the Fraud domain and continued servicing of the Feedzai Fraud and Digital Trust solutions. This includes, but is not limited to, benchmarking standards, best practices, operational strategies and helping to drive product/research prioritizations. The role requires close & trusted relationships both internally & externally in the financial services domain.
Your Day To Day:
- To be the expert and trusted advisor for each of the Fraud & Digital Trust domains (both internally & externally):
- Operate as an SME (subject matter expert) on the sector concerned and on the application of Feedzai products within that sector
- Documenting and presenting research & analysis findings, both internally and externally
- Monitor business indicators for each deployment, ensuring performance KPI’s are being met, and continuously improving
- Support workshop activities and solution development through to implementation
- Analyse information needs so that the data requirements for the solution are articulated clearly and that any data dependencies are made explicit to the client.
- Liaise with the Integration Consultants to ensure that the requirements and the solution design are consistent and practical
- Supports and assists project teams in facilitating end user training and system documentation for new implementations
- Provides input to any enhancement requests or reported defects on the project as necessary
- Attends and contributes to Industry Insights
You Have & You Know-how:
- 3+ years Financial Services experience (Fraud & Digital)
- Fluent in English
- Fluent in Spanish
- Fraud & Digital business domain experience
- Risk analysis experience
- Customer facing experience
- Superior oral, presentation, and written communication skills
- Ability to thrive in a fast paced environment and learn quickly
- Ability to tackle multiple projects simultaneously and switch focus as necessary
- Ability to travel ~5-10% of the time
Added Plus
- 5+ years Financial Services experience (Fraud & Digital)
- ACFE or ACAMS Certified (or similar)
- Python/R/SQL Experience
The Customer Success Team is responsible fo
Similar Jobs
Dell Technologies
Principal Consultant - AI Infrastructure Services
Celonis
Senior Applied AI Solutions Consultant (Public Sector)
Celonis
Senior Applied AI Solutions Architect - Process Intelligence (Public Sector)
Microsoft
Technology Consultant (Apps - AI)
Zendesk