Senior Specialist, Business Development

Senior Specialist, Business Development – Tokyo, Japan

Role Responsibilities:

• In this critical role, you will be managing large current accounts (Banks, Retailers) and accountable for prospecting, negotiating, signing contracts with new partners, collecting required documents, submitting complete full enrollment packages, driving the activation process, and training the partner.
• Responsible account manager to grow Western Union Retail and Digital footprint nationally through large accounts with a focus on incremental growth.
• Develop and lead new business signings by identifying prospects, managing negotiations and sales pipeline, and onboarding partners.
• Drive revenue and transaction growth for newly signed accounts by identifying expansion opportunities, collaborating cross functionally with internal teams (Go to market, operations, finance & compliance).
• Be close to the market and competitive landscape by building business acumen and making regular visits in the market and at partners. Identify and address growth opportunities within the current network portfolio.
• Accountable for meeting revenue, volume, customer, and network productivity targets within territory and manage overall partner lifecycle.

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Role Requirements:

• To be successful in this role you will have at least 6-7 years (including 2-3 years’ experience leading teams) of sales and business development experience in Remittance, Digital Payments and Banking industries.  Experience in direct-to-consumer payments across retail channels and digital channels is highly desirable.   
• You have a detailed understanding of the Japanese market, consumer trends, and remittance business overall.
• Strong communication, negotiation, presentation and listening skills required.  Able to gain the trust and confidence of clients.  Comfortable handling multiple assignments; identify and accomplish priorities in order of importance; able to promptly adjust actions based on changing priorities.
• Previous experience in outside sales or service of consumer products or financial services is a plus.   Good knowledge of products and agents’ industry/market, and good business/financial understanding.
• You can speak fluent Japanese and English and able to bridge the gap between American and Japanese style business practices.

Work Shift

Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

BENEFITS AND OTHER DETAILS

Benefits

You will also have access to short-term incentives, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Japan specific benefits include:  

• Transportation allowance
• Vacation Leaves
• Medical Insurance coverage for you and your dependents (subject to policy conditions)
• Employee Assistance Program
• Global Recognition and Rewards Programs

Other Details

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

#LI-ES1 #LI-Hybrid

                                                                                                     

Estimated Job Posting End Date:

05-08-2026

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.