Training Manager (Field Sales)

Team Description

As Training Team Lead, you’ll be the operational and people lead for Field Sales Training in established markets. You’ll coach and support a team of experienced Field Sales Trainers, ensuring training is delivered on time, to a high standard, and with clear impact on field performance.

You’ll join the Sales Training team, sitting within our Sales Enablement function. Based in our hubs across Europe, they are focused on helping our Field Sales teams succeed quickly, confidently, and consistently.

You’ll sit at the centre of execution, turning strategy into action and bringing clarity to day-to-day delivery. Working closely with Field Sales leadership, RevOps, and Product, you’ll keep training tightly connected to what’s happening in the field - from onboarding and accreditation through to early activation, productivity and ongoing training.

Get a feel for our London office here

 

 

What You’ll Do

• Own training outcomes linked to sales performance metrics, including onboarding completion, early sales activation, and cohort conversion targets
• Lead and support a team of Field Sales Trainers, setting clear priorities and ensuring high-quality delivery across markets
• Own the execution of onboarding, accreditation, and ongoing field sales training, maintaining consistency and standards
• Coach and develop trainers through observation, structured feedback, and regular performance conversations
• Monitor onboarding effectiveness and outcomes, adjusting training focus when results are off track
• Act as the link between the EU Sales Training Manager and the trainer team, translating priorities into clear actions
• Partner with Field Sales leadership, RevOps, and Product to ensure training is timely, relevant, and performance-driven

You’ll Be Great for This Role If

• Bring 3-5 years of sales training experience, with a strong understanding of onboarding and early performance drivers
• Have solid sales knowledge from live B2B selling environments, preferably field sales, so you know what good looks like
• Have 1-3 years of experience leading trainers/coaches in a sales environment 
• Are comfortable owning operations across remote teams or markets 
• Regularly use data to guide decisions - and measure the impact of training
• Communicate clearly, collaborate well, and take ownership of outcomes

 

Nice to have:

• Fluency in French, German, Spanish, or Italian
• Experience in fintech, payments, or POS
• Exposure to Product or RevOps collaboration

 

Why You Should Join SumUp

 
Opportunity to work with a truly global, multicultural team from our central Covent Garden location, wrapped in historic charm and modern flair. This involves an office-first setup

Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced

Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp’s future success

️ Generous time off: enjoy 28 days of paid leave, plus bank holidays and special leaves

A dedicated annual L&D budget for attending conferences and/or advancing your career through further education

Health matters: private health insurance, including optical and dental

Life made easier: salary-sacrifice commuter benefits via Gogeta

Financial security: retirement scheme (SumUp matches 7% when you contribute 5%)

Peace of mind: life insurance from MetLife for 2× your salary

Break4me: 1-month sabbatical after 3 years of service