Process Excellence Manager

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Supply Chain Deliver

Job Sub Function:

Deliver Excellence

Job Category:

Professional

All Job Posting Locations:

Raritan, New Jersey, United States of America

Job Description:

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine.

Global Vein to Vein (V2V) Excellence is searching for the best talent for a Process Excellence Manager located in Raritan, NJ.

Janssen Biotech, Inc., one of the Janssen Pharmaceutical Companies of Johnson & Johnson, and Legend Biotech USA Inc., have entered into a global, strategic collaboration to develop, manufacture, and commercialize a chimeric antigen receptor (CAR) T-cell therapy. This innovative strategic partnership is designed to combine the strengths and expertise of two companies to advance the promise of an immunotherapy CAR-T platform and investigational treatment.

Are you interested in joining a team that is on the front lines supporting the CAR-T Patient Journey? Apply today for this exciting opportunity!

Why this role matters

Together, we build future‑ready processes for next‑generation CAR‑T products, turning requirements for lead time, efficiency, right‑first‑time performance, and reliability into robust, scalable process capability. As Process Excellence Manager, you will define and maintain clear process standards across the supply chain. We keep these processes current as technologies, site builds, and operating models evolve — including growing automation and digital enablement. By embedding Lean thinking and digital solutions early, we ensure our processes are built for scale from the beginning. We also bring findings from current commercial operations into pipeline products, strengthening execution reliability and future readiness.

Key Responsibilities:

• Lead process evolution for manufacturing launches and scale‑up, including the transition from manual operations toward automation

• Own and maintain E2E process standards and Level 4 process maps, ensuring alignment across sites and partners

• Partner with Business Architects, Digital, and IT teams to ensure process consistency, design readiness, and digital integration

• Drive continuous improvement through Kaizen, Gemba, and After Action Reviews, translating insights into sustained process improvements

• Own process change governance, ensuring changes are assessed, approved, implemented, and communicated with rigor

• Define and use process performance metrics (e.g. turnaround time, key percentiles, compliance) to enable clear decision‑making

• Provide thought leadership and analysis to support capacity planning, launch readiness, and process standardization

Ensure all process changes and improvements maintain compliance with regulatory, quality, and patient‑safety requirements

Qualifications Education:

• Bachelor’s degree required; Master’s degree or equivalent experience preferred (Supply Chain, Engineering, Operations Research, Business, Life Sciences, or related).

Experience and Skills:

• Minimum 6 years of relevant supply chain, operations, or process excellence experience; experience in cell therapy or sophisticated healthcare supply chains is desirable

• Shown ownership of process mapping and end‑to‑end process standards across multiple sites

• Proven track record to lead cross‑functional projects in matrixed organizations and influence without direct authority

• Strong facilitation skills (AARs, Kaizen, Gemba) and experience applying Lean/Six Sigma methodologies

• Excellent analytical, quantitative, and interpersonal skills; comfortable synthesizing data into clear recommendations

• Experience working in ambiguous, fast paced environments with shifting priorities and tight deadlines

• Business and financial acumen to influence E2E decisions and assess trade offs.

• Willingness and ability to travel up to 30% (domestic and international).

Preferred:

• Experience in startup/launch environments and supporting site go‑lives or technology transitions

• Certifications: Lean Six Sigma (Green Belt or higher), APICS/CPIM, PMP or equivalent

• Familiarity with process governance frameworks, change control in regulated environments, and process mapping/performance dashboard tools

• Affinity for running day‑to‑day operations in addition to strategic improvement work

Other:

• Flexible hours may be required to coordinate across time zones

• On‑site presence for go‑live and site design activities will be needed as required

#LI- Hybrid

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Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

Required Skills:

Process Mapping, Project Management, Supply Chain Processes

 

 

Preferred Skills:

Analytical Reasoning, Benchmarking, Consulting, Demand Forecasting, Distribution Management, Distribution Resource Planning (DRP), Financial Competence, Lean Supply Chain Management, Operational Excellence, Order Management, Organizing, Process Improvements, Procurement Policies, Quality Assurance (QA), Standard Operating Procedure (SOP), Strategic Supply Chain Management, Supply Chain, Technical Credibility

 

 

The anticipated base pay range for this position is :

$102,000.00 - $177,100.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).


This position is eligible to participate in the Company’s long-term incentive program.


Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation –120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year

Holiday pay, including Floating Holidays –13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave – 80 hours in a 52-week rolling period10 days

Volunteer Leave – 32 hours per calendar year

Military Spouse Time-Off – 80 hours per calendar year

For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits