Manager II Regional IT (Global User Experience Lead )
Confirmed live in the last 24 hours
asm
Job Description
Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
Job Summary
The Global User Experience Lead is accountable for defining and driving the global user experience strategy across enterprise IT services and digital workplace platforms. This role operates at an enterprise level, leading experience driven transformation initiatives that measurably improve employee productivity, satisfaction, and trust in IT services.
The role partners closely with senior stakeholders across IT, Shared Services and Business Units to ensure a consistent, high-quality user experience globally while enabling scalable and sustainable service models.
Key Responsibilities
User Experience & Digital Experience Strategy
- Define and own the global User Experience (UX) and Digital Experience Management strategy across IT services and workplace technologies.
- Establish global experience principles, standards, and service design guidelines.
- Translate strategy into actionable roadmaps, operating models, and governance frameworks.
Experience Led Service Transformation
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